Jim Falk Lexus of Beverly Hills

I have never had such a wonderful car buying experience! I had done my research and I was ready to lease a new Lexus IS 250. So I called up Safi Nabi (Sales Manager) to see if they had the car I wanted in s I had done my research and I was ready to lease a new Lexus IS 250. So I called up Safi Nabi (Sales Manager) to see if they had the car I wanted in stock. Safi checked his inventory and had the car on lot ready for me to test drive when I arrived. After test driving though I found the back seat to small for me needs. My sales consultant Jordan Simon was wonderful, informative and VERY patient with me as he showed me some other models that would be better for me. I fell in love with the new LEXUS HS250 Hybrid! What an AWESOME vehicle! Jordan was amazing at working first with me and then Safi to get me a fabulous deal that I could afford. Next I had the pleasure I meeting Kathryn Marenzi (Finance Director) not only was she extremely efficient and professional but she's truly a nice person. Jordan also took the time to go over all the features of my new car and he even followed up with me after my purchase. The truth is I couldn't be happier with my new Lexus AND with Jim Falk Lexus of Beverly Hills! They have proven to me that getting a new car can be GREAT! More

From the get go the service was impeccable. The dealers were friendly, efficient, and very accommodating.My family started buying cars from this dealership last year and I foresee them buying many more car were friendly, efficient, and very accommodating.My family started buying cars from this dealership last year and I foresee them buying many more cars from this dealership ...I highly recommend this dealership and I am very satisfied. More

THE TWO MAIN PEOPLE I WORKED WITH WERE ANDREW EINHORN IN INTERNET SALES AND BIANCA WHITE IN FINANCE. THE MADE THE EXPERIENCE AN ABSOLUTE PLEASURE. IF ANYONE WOULD HAVE TOLD ME GO TO THIS DEALER [JIM FALK INTERNET SALES AND BIANCA WHITE IN FINANCE. THE MADE THE EXPERIENCE AN ABSOLUTE PLEASURE. IF ANYONE WOULD HAVE TOLD ME GO TO THIS DEALER [JIM FALK ] IN BEVERLY HILLS FOR A GREAT DEAL, I WOULD NOT HAVE BELIEVED THEM. LET ME TELL YOU. I AM 56 YRS OLD AND HAVE OWNED MANY CARS AND THE EXPERINCE HERE WAS BY FAR THE BEST I HAVE EVER RECEIVED. THANKS AGAIN TO BOTH OF YOU FOR MAKING THIS SO PLEASANT. More

It was a pleasure to do business with professional people who know their business. They were efficient in knowing their areas of responsibility and made the entire purchase process as pleasant as possible. who know their business. They were efficient in knowing their areas of responsibility and made the entire purchase process as pleasant as possible. They are available to my wife and me if we need them to answer any further questions. More

I normally do not enjoy the car purchasing process, but everyone at Jim Falk Lexus, particularly Morgan and Bianca, were friendly, professional and easy to work with. I left completely satisfied and excit everyone at Jim Falk Lexus, particularly Morgan and Bianca, were friendly, professional and easy to work with. I left completely satisfied and excited about my new car. It was a totally different car buying experience and I appreciated how quickly we were able to complete the process. More

Jim Falk Lexus of Beverly Hills is a great dealership! My history with the dealership includes in 2/07 leasing my (much beloved!) Lexus SC430 convertible coupe, and on 12/29/09, financing the purchase of My history with the dealership includes in 2/07 leasing my (much beloved!) Lexus SC430 convertible coupe, and on 12/29/09, financing the purchase of this vehicle. This is also my service dealership. On every visit to Jim Falk I have been impressed with the responsiveness of the staff. In particular, on 12/29/09, I had a very good experience when I financed the vehicle. I worked with Andrew Einhorn - internet sales. Mr. Einhorn responded to my initial 12/28/09 internet inquiry of my options regarding leasing versus financing within minutes of my having sent an email through the dealership's website at http://www.jimfalkbeverlyhillslexus.com. In addition, on 12/28/09, I was promptly contacted by Mr. Einhorn via telephone and I was able to set-up an in-person appointment with Mr. Einhorn for 12/29/09. At the dealership, on 12/29/09, Mr. Einhorn discussed with me in detail my leasing/purchasing options and which option would work best with my long term plans for the vehicle. My biggest concern with financing the vehicle was negotiating an initial down payment and monthly payments that were within my budget. Financial director, Kathryn Marenzi, did an exceptional job of efficiently coordinating the process with the lending bank and creating a workable down payment/monthly payment plan. Based on my positive experiences with the Jim Falk dealership, I look forward to purchasing a new Lexus with them in 2 to 3 years. More

I had been looking at Lexus for a few months, done my research, and wanted to go on a test drive. Not being one for a negative pushy sales experience I was happy to find Alexander Fedorov at Jim Falk Lex research, and wanted to go on a test drive. Not being one for a negative pushy sales experience I was happy to find Alexander Fedorov at Jim Falk Lexus, he was most accommodating, full of information and enthusiasm, without any pressure to buy today. Instead of asking what car you are going to buy, he offered me a cup of Cappuccino to help me stay warm since it was windy outside. After I felt warm and welcomed Alexander asked me what car would fit my lifestyle… Location was important for me, but really in So Cal, I have many dealers to choose from, some close to home, some close to work. I had been in contact with a few dealerships, was not too pleased with the vibe I was getting, Ultimately my sales experience with Alexander factored about 70% in my decision, the rest would come down to price. Funny thing, I got the price I wanted to... so if you’re in the market for one of those automobiles, I'd say give them a try. Most people seem to write reviews of people, places or things when they are unhappy. I'm just pleased with my experience, and did not want a good deed to go unnoticed. Right now I'm having way too much fun in my new Lexus, call Alexander and see if he can help you find the car that makes you happy. More

Sales Experience: I recently purchased a used RX400h Sales Experience: I recently purchased a used RX400h from Morgan Osegueda. Morgan was extremely professional throughout the purchase process. Espec Sales Experience: I recently purchased a used RX400h from Morgan Osegueda. Morgan was extremely professional throughout the purchase process. Especially when confusion arose about the Warranty of the used vehicle (the confusion was just due to the fact that we had spoken about several cars and ended up switching at the last moment and I simply forgot to ask the question). When Morgan saw how frustrated I was with the situation, he promptly asked Alan McGlaughlin to step in for assistance. Within minutes the situation was more than resolved. Both Morgan and Alan turned what could have been a very stressful situation into an extremely positive experience. I would recommend them both to anyone I know. Finance Experience: I can't say enough about how nice it was to work with Bianca White in the finance department. She was extremely friendly and fun to work with while maintaining a very professional attitude throughout the process. She clearly explained every detail and option available. I would have to say that if more finance people were like Bianca, more extended warranties would be sold. More

Sometimes customers, or potential customers, have unpleasant experiences at auto dealers or with their staffs. At Jim Falk Lexus of Beverly Hills, it was the opposite! Everybody was very nice. M unpleasant experiences at auto dealers or with their staffs. At Jim Falk Lexus of Beverly Hills, it was the opposite! Everybody was very nice. My wife and I were not rushed in any way. The telephone operator, sales consultant, sales manager, financial coordinator, service manager could not have been more considerate or efficient. The pricing and terms were reasonable and fair. Mr. McLaughlin took all the time necessary to explain the terms. Then Mr. Gray stayed with us and taught us about all the excellent features of the new Lexus. I look forward to driving the new Lexus and would not hesitate to return for our next car. More

I had a great experience at Jim Falk Lexus of Beverly Hills!! I live in San Diego and drove all the way up to Beverly Hills to buy my car because my sales consultant Blaine Gray was so great! Blaine wa Hills!! I live in San Diego and drove all the way up to Beverly Hills to buy my car because my sales consultant Blaine Gray was so great! Blaine was on top of everything and really helped me through the whole process. Once I made contact with Blaine I knew I was going to buy a car from him because I trusted him, I just needed to find the right car. Blaine knew exacly what I was looking for, so when they got the car he called me immediately. To anyone looking for a car I would suggest Blaine Gray and Jim Fal Lexus of Beverly Hills. More