Jim Falk Lexus of Beverly Hills

Coming into Jim Falk Lexus Dealership in Beverly Hills, we were welcomed by very friendly and helpful people. We were greatly assisted by everyone there and we got all our questions answered truthfully and we were welcomed by very friendly and helpful people. We were greatly assisted by everyone there and we got all our questions answered truthfully and that was one of the biggest reasons why we left that dealership with a new car. The people working there made us feel at home and walked us through every step from which car we wanted and all the way to how the car works from inside and out. Mr. Safi, Jordon, and Orod helped us with everything and we greatly appreciate all the things they did for us. More

I bought a new RX from Morgan and Michael. Michael helped me with the test drive, spent as much time as I needed, pulled out different colors, etc. Morgan communicated pricing via email, had the car helped me with the test drive, spent as much time as I needed, pulled out different colors, etc. Morgan communicated pricing via email, had the car I wanted, and went through explaining the car, a final test drive and all paperwork. Michael and Morgan helped my schedule by delivering the car and reviewing all the car's features at my house later that day. Very smooth transaction and helpful sales process. More

Both Bianca (finance) and Morgan (sales) were honest, forthright, sincere, helpful, personable, and communicative. Lexus of Beverly Hills is lucky to have such quality, attentive employees and any dealer forthright, sincere, helpful, personable, and communicative. Lexus of Beverly Hills is lucky to have such quality, attentive employees and any dealership would be lucky to have assets such as these two. Thank you for such incredible service, and a simple, smooth process to purchase my IS 250! Thank you, thank you, thank you!!! Brett Weinberg More

I just bought a preowned Lexus GS 350. Although I gave I just bought a preowned Lexus GS 350. Although I gave the dealership and Andrew Einhorn the salesman and really hard time over the price they were I just bought a preowned Lexus GS 350. Although I gave the dealership and Andrew Einhorn the salesman and really hard time over the price they were honest, professional and accommodating at all times. Andrew was humorous and energetic but also made me feel confident in his ability and knowledge of the car. There are the usual shady dealers out there but overall I was very happy with the way I was treated and am looking forward to a continued relationship with Jim Falk Lexus in the future. I am sure my first service will be a similar experience! Thanks you guys for the great experience and smooth transaction! More

Very professional treatment, normally I do not enjoy dealing with car salesmen or car saleswomen. But I was very pleased with Morgan Osegeuda's professional approach. We also received a great price on dealing with car salesmen or car saleswomen. But I was very pleased with Morgan Osegeuda's professional approach. We also received a great price on our Lexus and the vehicle had very low miles. I would recommend Morgan to anyone who wants a great deal. More

They were extremely efficient, responsive and very competitive, their customer service was impeccable - no pushy salesmen here. Quality of the process of purchasing a new car was made simple and infor competitive, their customer service was impeccable - no pushy salesmen here. Quality of the process of purchasing a new car was made simple and informative and they follow up regularly. I have continued to ask questions with quick responses. More

We have been shopping for a "particular" pre owned Lexus for quite a while. We wanted one interior color and would consider 2 exterior colors. We broadened our search to a 500 mile radius and contacted se for quite a while. We wanted one interior color and would consider 2 exterior colors. We broadened our search to a 500 mile radius and contacted several Lexus dealers in the search. Some of them never returned our call. We were immediately impressed with Jim Falk Lexus and Andrew Einhorn, not only because of their courtesy, but also with Andrew Einhorn's constant communication with us. He contacted us by both email and phone whenever something new became available and finally, when the car we were looking for came into their showroom as a trade in on a newer car. Mr. Einhorn was ALWAYS professional and never pressured us. His communication skills are excellent and we never had to wait long for a reply when we contacted him even in the later hours of the evening. We were surprised when we sent him an email after 9:30PM thinking we would get a response the next day. It came within minutes. It was truly the most pleasant purchase experience we have ever had. Orod made the financial transaction quick and yet explained everything we were signing thoroughly. We both appreciated the fact that he was organized and expedited the process in a timely manner. Based upon our experience with these two people, we would not only return to buy another car, but would have no hesitancy in referring them. More

MORGAN WAS ONE OF THE MOST COOPERATIVE AND PROFESSIONAL SALESPERSON WE HAVE SEEN EVER AT ANY DEALERSHIP. WE ARE USED TO BMW AND MERCEDES BUT HE HAS MADE US A BELIEVER OF LEXUS NOT JUST BY SELLING US THE CA SALESPERSON WE HAVE SEEN EVER AT ANY DEALERSHIP. WE ARE USED TO BMW AND MERCEDES BUT HE HAS MADE US A BELIEVER OF LEXUS NOT JUST BY SELLING US THE CAR BUT THROUGH THE RELATIONSHIP WE HAVE BUILT WITH HIM. I STRONGLY ADVISE EVERYONE TO GO TO HIM WHEN PURCHASING A VEHICLE THROUGH LEXUS. More

From start to finish Michelle is the best. This is the second vehicle I leased from her. She answered every question, responded timely and is wonderful to deal with. Bianca is in finance and I had a t second vehicle I leased from her. She answered every question, responded timely and is wonderful to deal with. Bianca is in finance and I had a terrific experience with her. She explained everything. I was in & out in no time! More

Our experience far exceeded our expectations. We had a awesome experience. Morgan and the entire staff treated us like family. I was actually sad to leave. Morgan is an outstanding salesperson. His profes awesome experience. Morgan and the entire staff treated us like family. I was actually sad to leave. Morgan is an outstanding salesperson. His professionalism and his friendliness are just two of his qualities. He was more than patient with my husband! What impressed me the most was the personal care we received. Morgan was more interested in us being satisfied than making a sale. That is very rare in these hard economic times. I have been looking at a Lexus for approximately 5 years and became very serious this last year. I did my homework and had contacted several dealerships. Many close to your area. Of all the salespersons I spoke with none were as sincere as Morgan and I truly mean that. Most of them I felt wanted to make a sale. I understand that and that is what they do, but not one was as concerned about what I wanted and my needs. There was absolutely no high pressure sales pitch. When I left the dealership I felt very comfortable and confident that I got the best car and deal anywhere in California. The car was in mint condition just like Morgan said it was. (He actually went to the lot and inspected the car and then called me back with a report). I was NOT disappointed. I am very happy with my new car and the outstanding service I received. That includes the Manager and our Financial Manager, Orod. Thanks again to everyone at Jim Falk. I will be back to purchase future Lexus cars as well as passing the word onto family and friends. More