Jim Falk Lexus of Beverly Hills

It was a pleasure to do business with professional people who know their business. They were efficient in knowing their areas of responsibility and made the entire purchase process as pleasant as possible. who know their business. They were efficient in knowing their areas of responsibility and made the entire purchase process as pleasant as possible. They are available to my wife and me if we need them to answer any further questions. More

I had been looking at Lexus for a few months, done my research, and wanted to go on a test drive. Not being one for a negative pushy sales experience I was happy to find Alexander Fedorov at Jim Falk Lex research, and wanted to go on a test drive. Not being one for a negative pushy sales experience I was happy to find Alexander Fedorov at Jim Falk Lexus, he was most accommodating, full of information and enthusiasm, without any pressure to buy today. Instead of asking what car you are going to buy, he offered me a cup of Cappuccino to help me stay warm since it was windy outside. After I felt warm and welcomed Alexander asked me what car would fit my lifestyle… Location was important for me, but really in So Cal, I have many dealers to choose from, some close to home, some close to work. I had been in contact with a few dealerships, was not too pleased with the vibe I was getting, Ultimately my sales experience with Alexander factored about 70% in my decision, the rest would come down to price. Funny thing, I got the price I wanted to... so if you’re in the market for one of those automobiles, I'd say give them a try. Most people seem to write reviews of people, places or things when they are unhappy. I'm just pleased with my experience, and did not want a good deed to go unnoticed. Right now I'm having way too much fun in my new Lexus, call Alexander and see if he can help you find the car that makes you happy. More

Jim Falk Lexus of Beverly Hills is a great dealership! My history with the dealership includes in 2/07 leasing my (much beloved!) Lexus SC430 convertible coupe, and on 12/29/09, financing the purchase of My history with the dealership includes in 2/07 leasing my (much beloved!) Lexus SC430 convertible coupe, and on 12/29/09, financing the purchase of this vehicle. This is also my service dealership. On every visit to Jim Falk I have been impressed with the responsiveness of the staff. In particular, on 12/29/09, I had a very good experience when I financed the vehicle. I worked with Andrew Einhorn - internet sales. Mr. Einhorn responded to my initial 12/28/09 internet inquiry of my options regarding leasing versus financing within minutes of my having sent an email through the dealership's website at http://www.jimfalkbeverlyhillslexus.com. In addition, on 12/28/09, I was promptly contacted by Mr. Einhorn via telephone and I was able to set-up an in-person appointment with Mr. Einhorn for 12/29/09. At the dealership, on 12/29/09, Mr. Einhorn discussed with me in detail my leasing/purchasing options and which option would work best with my long term plans for the vehicle. My biggest concern with financing the vehicle was negotiating an initial down payment and monthly payments that were within my budget. Financial director, Kathryn Marenzi, did an exceptional job of efficiently coordinating the process with the lending bank and creating a workable down payment/monthly payment plan. Based on my positive experiences with the Jim Falk dealership, I look forward to purchasing a new Lexus with them in 2 to 3 years. More

I normally do not enjoy the car purchasing process, but everyone at Jim Falk Lexus, particularly Morgan and Bianca, were friendly, professional and easy to work with. I left completely satisfied and excit everyone at Jim Falk Lexus, particularly Morgan and Bianca, were friendly, professional and easy to work with. I left completely satisfied and excited about my new car. It was a totally different car buying experience and I appreciated how quickly we were able to complete the process. More

Sales Experience: I recently purchased a used RX400h Sales Experience: I recently purchased a used RX400h from Morgan Osegueda. Morgan was extremely professional throughout the purchase process. Espec Sales Experience: I recently purchased a used RX400h from Morgan Osegueda. Morgan was extremely professional throughout the purchase process. Especially when confusion arose about the Warranty of the used vehicle (the confusion was just due to the fact that we had spoken about several cars and ended up switching at the last moment and I simply forgot to ask the question). When Morgan saw how frustrated I was with the situation, he promptly asked Alan McGlaughlin to step in for assistance. Within minutes the situation was more than resolved. Both Morgan and Alan turned what could have been a very stressful situation into an extremely positive experience. I would recommend them both to anyone I know. Finance Experience: I can't say enough about how nice it was to work with Bianca White in the finance department. She was extremely friendly and fun to work with while maintaining a very professional attitude throughout the process. She clearly explained every detail and option available. I would have to say that if more finance people were like Bianca, more extended warranties would be sold. More

I had a great experience at Jim Falk Lexus of Beverly Hills!! I live in San Diego and drove all the way up to Beverly Hills to buy my car because my sales consultant Blaine Gray was so great! Blaine wa Hills!! I live in San Diego and drove all the way up to Beverly Hills to buy my car because my sales consultant Blaine Gray was so great! Blaine was on top of everything and really helped me through the whole process. Once I made contact with Blaine I knew I was going to buy a car from him because I trusted him, I just needed to find the right car. Blaine knew exacly what I was looking for, so when they got the car he called me immediately. To anyone looking for a car I would suggest Blaine Gray and Jim Fal Lexus of Beverly Hills. More

Sometimes customers, or potential customers, have unpleasant experiences at auto dealers or with their staffs. At Jim Falk Lexus of Beverly Hills, it was the opposite! Everybody was very nice. M unpleasant experiences at auto dealers or with their staffs. At Jim Falk Lexus of Beverly Hills, it was the opposite! Everybody was very nice. My wife and I were not rushed in any way. The telephone operator, sales consultant, sales manager, financial coordinator, service manager could not have been more considerate or efficient. The pricing and terms were reasonable and fair. Mr. McLaughlin took all the time necessary to explain the terms. Then Mr. Gray stayed with us and taught us about all the excellent features of the new Lexus. I look forward to driving the new Lexus and would not hesitate to return for our next car. More

Amazing experience ---- great people, very easy to work with. Didn't even go in to trade in our car and ended up driving one back to Portland. Stopped in to look and talk and were planning on going back t with. Didn't even go in to trade in our car and ended up driving one back to Portland. Stopped in to look and talk and were planning on going back to Portland to think it over. We pulled it all together in the few hours we were in town. Highly recommended! More

Great dealership on every level. I am really happy with my car and the car buying experience. From the day I located the car online to the day the car was at our house was less than five days. Great foll my car and the car buying experience. From the day I located the car online to the day the car was at our house was less than five days. Great follow up on my purchase afer the car was home. We had a great experience. More

The service department offers quality service not seen in generations. It is the epitome of high quality service. There is no detail too small and everyone is extremely well trained. They treat every cust generations. It is the epitome of high quality service. There is no detail too small and everyone is extremely well trained. They treat every customer, big or small, old or young, large or small ticket with the same care, concern, and respect. I have had luxury car service in Beverly Hills for over 25 years, and this is the best service department and the finest service organization I have ever encountered. More