Jim Glover Dodge Chrysler Jeep Ram Fiat - Service Center

Brooklyn is the absolute best employee you have. She was amazing and helped through every step of our service. She has a very kind heart and is very professional. I hope she is very appreciated in your busi amazing and helped through every step of our service. She has a very kind heart and is very professional. I hope she is very appreciated in your business. She’s an asset More

I made an appointment for an oil change for my new RAM truck. I was in and out in a flash. The service was excellent as was the service technician. They also performed a full service check. 5 stars! truck. I was in and out in a flash. The service was excellent as was the service technician. They also performed a full service check. 5 stars! More

Jim Glover Dodge service and sales team are great to work with. I purchased my jeep through JGD and honestly it was the fastest, easiest vehicle purchase I've ever made. The service team is awesome, they are with. I purchased my jeep through JGD and honestly it was the fastest, easiest vehicle purchase I've ever made. The service team is awesome, they are friendly, fast and very helpful. More

I was very disappointed in the service on my Journey! Besides the fact that it 6 weeks to fix. When I picked it up the passenger seat was very dirty where stuff had been set in the seat. Paper mats were Besides the fact that it 6 weeks to fix. When I picked it up the passenger seat was very dirty where stuff had been set in the seat. Paper mats were not put in the floorboard. Grease marks around the hood. Craig was good about keeping me informed though. But overall very disappointed! More

Sharon appreciates the crew and the great experience. The quality of you Mobil oil is good. Thanks for the quality of your personal. We will be back. quality of you Mobil oil is good. Thanks for the quality of your personal. We will be back. More

Service did a wonderful job for for me. I started with Kraig in service. They changed my oil and filter and rotated my tires very quickly. Kraig in service. They changed my oil and filter and rotated my tires very quickly. More

Sarah was phenomenal! She was super responsive and overall a pleasure to work with. Will return to Jim Glover for all future purchases. -Ryan & Rebecca Bauer overall a pleasure to work with. Will return to Jim Glover for all future purchases. -Ryan & Rebecca Bauer More

Great service Dept. Kraig Carr went out of his way to understand my problem and help me. Service Dept was clean and they have a very comfortable waiting area. understand my problem and help me. Service Dept was clean and they have a very comfortable waiting area. More

Jim Glover Dodge is always awesome! The service is great and the technicians are friendly and knowledgeable. I wouldn’t think of taking my car anywhere else. and the technicians are friendly and knowledgeable. I wouldn’t think of taking my car anywhere else. More

My story with this Jim Glover location is long and very frustrating. However my most recent encounter with the service department is what I’ll refer to. I went in for an oil change, something simple. I had frustrating. However my most recent encounter with the service department is what I’ll refer to. I went in for an oil change, something simple. I had to stand there for 5-10 minutes before someone greeted me. There was 1 guy on the phone with a customer, another guy typing away on his computer who didn’t even acknowledge me standing there waiting to be helped, the service manager (who I’ve dealt with before) saw me and smiled then went back into his office without helping me. When the guy on the phone finally finished up his conversation he finally helped me out. He was very nice but I thought it was very rude how several associates passed by me and didn’t even offer to help or even at least tell me it would be a few minutes till someone could help me. This is not the first issue I’ve had with this location and it’s customer service. It may not seem like much but it means a lot to me for associates for be attentive and understanding with their customers. It took them at least 3 hours to get my oil changed as well. I’m giving TJ 2 stars because of a combination of the past experiences I’ve had with him and the experience I wrote about today. Rodney got 4 stars because even though he was busy he still helped me with a smile on his face and didn’t make me feel like an inconvenience. More