Jim Hoffpauir Chevrolet, Cadillac and Buick

I brought my blue Corvette in the dealership for alignment And they broke the side boards on both sides . If you look at the pictures that I posted they tried to cover it up by putting in another c alignment And they broke the side boards on both sides . If you look at the pictures that I posted they tried to cover it up by putting in another car and it's yellow so now they damaged two vehicles and trying to cover it up and it's going on a month and I still haven't got my boards in yet More

Worst dealership in Texas. Highly encourage everyone to read the sales agreement as this dealership likes to add in sneaky options to inflate the price. We drove over 500 mil Highly encourage everyone to read the sales agreement as this dealership likes to add in sneaky options to inflate the price. We drove over 500 miles to pick up a car, but decided to back out once the dealership decided to charge a 5% convenience fee for using a card. Those not in the financial sector should know that a 5% fee is well over what they are getting charged to process card payments. For us, the 5% was a steep hit considering what we were getting for our trade in, but the dealership would recoup its costs when the vehicle sold. As the signs led up to red flags at this dealership, we didn't completely waste a trip, we were able to find a better vehicle at a better price and no extra charge for using a card as payment in Austin. Check out the views in Lampasas, not the dealerships. More

Excellent customer purchase experience. Reviewed the the car I selected plus additional local options I wanted and finalized in less than 15 minutes. Arrived the following day with the car Reviewed the the car I selected plus additional local options I wanted and finalized in less than 15 minutes. Arrived the following day with the car ready for me. Took less than one hour to sign documents and I was driving away with my new car. Highly recommend this dealership. More

Bryan Got me the truck and the price that couldn’t be topped by anyone else topped by anyone else More

I inquired three about a vehicle on cars.com and never heard back from anyone. heard back from anyone. More

Kyle worked to get the vehicle we wanted. While we were out of state he kept us informed on the status of the 2021 Cadillac CT 5 V6. He is great, we’re recommending that all of our friends and family come out of state he kept us informed on the status of the 2021 Cadillac CT 5 V6. He is great, we’re recommending that all of our friends and family come to this dealership. Thanks Kyle. More

They started on the car as scheduled. Kelly and his service guys did a great job. They finished in the time they estimated it would take service guys did a great job. They finished in the time they estimated it would take More

Oil change. Maintenance The staff was great and very accommodating. I will be back. We were in a hurry for an appointment and they got us done on time. The staff was great and very accommodating. I will be back. We were in a hurry for an appointment and they got us done on time. More

Excellent,Friendly Service We always get in promptly and get exceptional friendly service from very capable technicians. We drive over 45 miles in the opposite direction from w We always get in promptly and get exceptional friendly service from very capable technicians. We drive over 45 miles in the opposite direction from where we work because of the outstanding service we always receive and because we trust the Hoffoauir family. More

Poor Service OK, so after 3 years, one engine tear down hoffpauir marble falls, one engine rebuild hoffpauir burnet, then an engine replacement again hoffpauir bur OK, so after 3 years, one engine tear down hoffpauir marble falls, one engine rebuild hoffpauir burnet, then an engine replacement again hoffpauir burnet. Three dealers which now include Hoffpauir Lampassas and $8000.00 my truck is still parked six months after getting the engine replaced, with electrical problems that the burnet hoffpauir told me to simply pull the fuses( which didn't work the battery still dies. The dealers keep shuttling me between themselves and claim no responsibility as they are sold. Now ( I am an electrician) I decided to try to isolate the short myself, finding out that I have 9 wires in my main fuse box that are grounded and creating a 10 volt parasitic draw on my system, why they couldn't find this is beyond me as they are Chevy certified mechanics So now my problem is I want a schematic for my truck from the dealer so I can verify and try to fix this issue and they tell me to simply google it. Or if I come in they might could print me up something. DO NOT DO SERVICE WORK WITH THIS DEALER. If you do and are not satisfied they will simply send you around to 3 different dealers all claiming to have no responsibility and to have been sold and refuse to honor anything after that sold date etc and so on. More