Jim Hudson Acura

I love it I always get awesome experience when working with Melissa!! She makes sure I don’t need anything and understands my car needs. Her customer service is overly exceptional!!! She makes things go with Melissa!! She makes sure I don’t need anything and understands my car needs. Her customer service is overly exceptional!!! She makes things go smoothly and less stressful and oh a smile goes a long ways also!! She does makes sure she leaves u with a smile!! More

Melissa and Mr Guilory went above and beyond to make sure everything got taken care of. Melissa even verified afterwards that my vehicle was running properly and said to feel free to call if anything goes wr everything got taken care of. Melissa even verified afterwards that my vehicle was running properly and said to feel free to call if anything goes wrong. More

Awesome job as usual Ms. Melissa. Thanks for being so good at what you do. See you next time. Melissa. Thanks for being so good at what you do. See you next time. More

My experience was outstanding. Chris provided amazing customer service/support. I definitely will be returning on a regular basis. Chris provided amazing customer service/support. I definitely will be returning on a regular basis. More

I was so impressed with my experience this time. My last experience was so bad I had debated on whether to bring my SUV back. I was greeted before I got out of the car, I was called concerning the c My last experience was so bad I had debated on whether to bring my SUV back. I was greeted before I got out of the car, I was called concerning the cars needs for repairs & given a loaner car. Melissa couldn’t have been nicer or more helpful. I will definitely bring my car back. More

Friendly and convenient. Job done by knowledgeable personnel in a timely manner. Would recommend to friends. Job done by knowledgeable personnel in a timely manner. Would recommend to friends. More

I love my service experience with Jim Hudson Acura. Melissa is the best! I have all my cars serviced here and Melissa is always friendly, helpful, and courteous. Melissa is the best! I have all my cars serviced here and Melissa is always friendly, helpful, and courteous. More

The dealership need to improve a lot. I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at I was trying to fix an appointment for a lube and oil change as the first customer for tomorrow(feb24). I was told I will have to wait 2 to 3 hrs at the dealership. The adviser/girl has no idea of how many cars are in front of me. With the computer tracking people have become cozy and lazy. If it was their only source and advisor owns it , it would not take more than an hour. Basically the dealership has no accountability as to how many cars are in and how long it should take to service. Please train the advisors and sales persons in such a way each of them is accountable for what each does and the tasks, Inventory should be in their finger tips. Hard work not praise for ordinary lethargic ways. Hire quality not head count. More

Service department is good and so is Melissa I didn’t have a great experience with the sales department have a great experience with the sales department More

Melissa Davis offered excellent customer service and was very professional. She was quick to offer a loan car to accommodate our need when it was realized our services would take more than a day to complet very professional. She was quick to offer a loan car to accommodate our need when it was realized our services would take more than a day to complete. More