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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,599 Reviews

1,599 Reviews of Jim Hudson Ford - Service Center

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December 30, 2021

Very fast service and the staff was very professional. Even with this being a holiday week they did not skimp on their responsibilities More

by Mattmangold22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Freeman
Jan 03, 2022 -

Jim Hudson Ford responded

We appreciate your 5-star rating! Let us know if you need anything else.

December 29, 2021

Service was prompt, exactly what was quoted, and convenient for what and when I needed. Will use again. More

by Thomasfisher637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Catherine
Jan 03, 2022 -

Jim Hudson Ford responded

We appreciate your 5-star rating, Thomas! Let us know if you need anything else.

December 17, 2021

Brought my F150 in for what I thought was a single problem ended up being several. Matt, my service writer kept me informed and up to date. Excellent example of customer service. Very Pleased. Ste More

by Steveborden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jorgenson
Jan 03, 2022 -

Jim Hudson Ford responded

Thanks for the 5-star rating! We appreciate your business.

December 13, 2021

I have always said that the most important relationship with your dealer is not the sales rep, but the service rep. I love working with the service department..from the customer service lady that is always More

by NavyLincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn? Made my service appt and Chris Thompson
Dec 13, 2021 -

Jim Hudson Ford responded

Your 5-star rating is so greatly appreciated! Thanks for taking the time to leave it.

December 09, 2021

Great service department. I will continue to go back before any long trips that my family takes. More

by Moorearthurm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Alvarez
Dec 13, 2021 -

Jim Hudson Ford responded

Thanks! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

Dec 13, 2021 -

Jim Hudson Ford responded

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December 02, 2021

Excellent and quick service! Very friendly technicians and thorough service. I will use them again. More

by jameebanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service tech
Dec 03, 2021 -

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

November 22, 2021

Clean and organized service area. Service represenative always professional. Online appointment quick and easy to use. In addition this dealership supports our community. A WIN-WIN for everyone! Great p More

by Grand Foobah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane
Nov 22, 2021 -

Jim Hudson Ford responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

November 20, 2021

My service technician, Chris Weaver, is very knowledgeable and considerate. The problem I have almost every time I get service is the amount of time it takes to get my service done. More

by lakepeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
Nov 22, 2021 -

Jim Hudson Ford responded

Thanks for the excellent review! We are so pleased to hear about your experience with Chris and the team. Please let us know if you need anything.

November 18, 2021

Every thing in this dealership is done in a very professional way. I feel they have succeeded in this effort even while having to cope with numerous issues and shortages like parts, labor, etc. More

by Tigerguy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Nov 19, 2021 -

Jim Hudson Ford responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

November 16, 2021

Chris Weaver was great, good working with him! Will come back! Kept me informed and was very cordial. Very knowledgeable! More

by sigsoldier69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
Nov 17, 2021 -

Jim Hudson Ford responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

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