I get all of my service done for my Ford Escape done at Jim Hudson. I love their Quick Lane and Saturday hours. I drove in at 2 on Saturday, and they got my oil changed quickly. They have a very nice waiting room with this fantastic coffee/expresso/hot chocolate machine! The didn't have CNN on the TV either!!! It would be nice if they could find the remote, though. I really don't care for sports, but hey, as long as it's not CNN or MSNBC, I'm happy! The guys who work there are really friendly to us...my dog, Rocky, always goes with me! My Escape is 4 years old now, and it is in great shape with regular servicing every 5,000 miles at Jim Hudson!