Jim Hudson Ford - Service Center

Prompt, professional, and they answered all my questions. I trust them to maintain my vehicle. Waiting area was spotless and there was bottled water available. I trust them to maintain my vehicle. Waiting area was spotless and there was bottled water available. More

Doesn't do what they say they'll do. Customer service is something to be improved. Inability to do service in timely manner and fully complete the service that's already been paid for . something to be improved. Inability to do service in timely manner and fully complete the service that's already been paid for . More

Friendly professional strive to please customers will Friendly professional strive to please customers will become repeat customer done in a timely manner Clean waiting area nice to provide water an Friendly professional strive to please customers will become repeat customer done in a timely manner Clean waiting area nice to provide water and coffee while waiting More

Worst dealer I have done business with. Sales and service both lied to me. They wouldn’t even fix a recall on a vehicle under factory warranty. This place is an over priced joke. Steer clear of this place! both lied to me. They wouldn’t even fix a recall on a vehicle under factory warranty. This place is an over priced joke. Steer clear of this place! More

Prompt attention at intake. Took about 3 hours to complete including check out. No hand off from technician to service coordinator who left for lunch leaving my car and me waiting 30 minutes until I complete including check out. No hand off from technician to service coordinator who left for lunch leaving my car and me waiting 30 minutes until I walked to the service entry and had to ask for help. No one acknowledged me standing there. More

I continue to have the most excellent service with the most wonderful staff. I am always taken care of and everyone is so kind and professional. most wonderful staff. I am always taken care of and everyone is so kind and professional. More

Awesome service as always. Everyone is always very nice and professional. and professional. More

Came in prior to appointment time and was taken care of right away. Quick service and super friendly staff. twenty five twenty five twenty five right away. Quick service and super friendly staff. twenty five twenty five twenty five More

Came in prior to appointment time and was taken care of right away. Quick service and super friendly staff. right away. Quick service and super friendly staff. More

Matt Jorgenson was my Service Writer when I came in and he was very professional and helpful. Even thought he was fairly new to the dealership he did a fantastic job with little help from Nick. Matt inform he was very professional and helpful. Even thought he was fairly new to the dealership he did a fantastic job with little help from Nick. Matt informed me of some needed attention after the vehicle was diagnosed which in my opinion is great service. I took his advice and the work was completed with my satisfaction. This is why I continually bring my Ford trucks to this dealer. Thank You More