Jim Hudson Ford - Service Center

The dealership was clean and social distanced as required. Did not feel confined. Labor on the spark plugs costing more 50% of the total was a little surprising, wish that it could have been present required. Did not feel confined. Labor on the spark plugs costing more 50% of the total was a little surprising, wish that it could have been presented when making the decision on whether or not to do it. More

The time estimated on work was exactly what Chris told me it wqould be. He was professional and friendly not only to me but the other customers in the waiting area. it wqould be. He was professional and friendly not only to me but the other customers in the waiting area. More

The service staff is always very courteous and professional. I dropped my car off 2 hours before my appointment, my plan was to pick it up late in the day. An hour later I got a call that it was professional. I dropped my car off 2 hours before my appointment, my plan was to pick it up late in the day. An hour later I got a call that it was ready, and was able to pick up earlier than planned. When I picked my car up, another Rep made sure that I was satisfied with everything done, offered to answer any questions, and even offered to teach me how to connect to Apple Play. Thank You Service Team More

Professional, courteous, thorough, considerate, fulfilled all services completely with review of recalls and additional services due at the time of service. Easy to schedule and car service made coordination all services completely with review of recalls and additional services due at the time of service. Easy to schedule and car service made coordination a breeze More

Chris was very helpful with taking care of our needs. He went over all the factory recommendation for our service and discussed the pricing. Work was done quickly also. went over all the factory recommendation for our service and discussed the pricing. Work was done quickly also. More

First, visit Great service. I wanted to have the car inspected by a factory-trained professional. The techs looked over the car and found no additional issues than the ones that I pointed out. inspected by a factory-trained professional. The techs looked over the car and found no additional issues than the ones that I pointed out. More

Service after a year of not driving due to pandemic. Service was friendly, fast, and thorough. Use of Lyft for shuttle service was also flawless. Service was friendly, fast, and thorough. Use of Lyft for shuttle service was also flawless. More

I received a call before my appointment alerting me that it would be a long wait time so I could make a decision about my appointment. I really appreciated the heads up. it would be a long wait time so I could make a decision about my appointment. I really appreciated the heads up. More

Good experience for service on our 2020 Ford Fusion Platinum. The waiting room was a pleasant experience with comfortable amenities.Also the friendliness of the sea ice people was excellent. Platinum. The waiting room was a pleasant experience with comfortable amenities.Also the friendliness of the sea ice people was excellent. More

Very professional and friendly. Service advisor gave a thorough assessment of preventative maintenance required. thorough assessment of preventative maintenance required. More