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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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May 02, 2021

Took care of my recall issues without any issues. Just the way it should be. 16,17,18,19,20,21,22,23,24,25 words Aaa, Aaa, Aaa, Aaa... More

by dfabry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
May 03, 2021 -

Jim Hudson Ford responded

Thanks for the great rating!

April 30, 2021

I ask to have my car washed and it was not. I have my car serviced at Jim Hudson every time service is required and am usually very pleased with service and personnel. More

by dcanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
May 03, 2021 -

Jim Hudson Ford responded

Thanks for taking the time to share your experience! We appreciate your business.

April 22, 2021

Allen got my oil change completed in less than hour. I was originally told it was a 3 hr wait even though I had an appointment. More

by mtnesbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Apr 23, 2021 -

Jim Hudson Ford responded

We are so glad Allen was able to get you out in a timely manner for your service appointment! Please feel free to reach out if you need anything else!

April 19, 2021

They always strive to do an excellent job. Very courteous and helpful. I said it all in less than twenty five words, I am now adding words to meet the minimum. More

by Jeff
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
Apr 20, 2021 -

Jim Hudson Ford responded

Thanks for taking the time to share your experience! We appreciate it!

April 16, 2021

I have had my 2020 Ford Explorer in for oil service and both times was a good experience. Easy to schedule with Jim Hudson, service was great and did not have to wait long. More

by marlene.c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Alvarez
Apr 19, 2021 -

Jim Hudson Ford responded

We are happy to hear about your experience, thank you for sharing!

April 13, 2021

I'm always pleased with the customer service. Bob has been my customer service person for 20 years. It's like being a part of the family. More

by rwb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargraves
Apr 14, 2021 -

Jim Hudson Ford responded

We are so pleased to hear about your great service experience at our dealership! If there is anything further we can do to assist you, please let us know!

April 09, 2021

They got my truck in and out in 1 day for a no start issue. Glad to have is fixed and running. Will be back More

by ccallahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 09, 2021 -

Jim Hudson Ford responded

We are pleased to hear it! Thank you for sharing, and we look forward to doing business with you again!

April 09, 2021

Excellent service and great service advisor. I would recommend them to anyone. Great prices for the repairs and service for your vehicle. Nice people to deal with. More

by redman803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 12, 2021 -

Jim Hudson Ford responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

April 07, 2021

Chris made sure that I was taken care of in a timely manner. He was very polite and made sure all of my concerns were gone by the end of my visit More

by Caleb McKie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
Apr 08, 2021 -

Jim Hudson Ford responded

We are thrilled to hear about your experience with Chris! Thank you so much for sharing, Caleb. We appreciate you.

April 05, 2021

Allan was awesome. Very easy to work with. Always kept me updated on the status of the work. Explained the work and cost for each service performed. I highly recommend Allan .... More

by balishfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan
Apr 06, 2021 -

Jim Hudson Ford responded

We are pleased to hear of your great experience with Allan! Thanks for taking the time to share it with us.

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