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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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April 03, 2021

Chris was awesome! He recognized that I needed a quick reset for tire size, coordinated with the tech, and had me out of there in 20 minutes! More

by tcollett65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
Apr 05, 2021 -

Jim Hudson Ford responded

That's what we love to hear! Thanks for taking the time to share your experience. We hope to do business with you again in the future.

April 01, 2021

I really enjoyed my buying experience with salesman Joe Kitt. He really takes time to explain everything about the vehicle I purchased along with explaining the financing. He really went out of his way to More

by tdbeall69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kitt
Apr 05, 2021 -

Jim Hudson Ford responded

That's the kind of customer service we strive to provide! Thank you for taking the time to share your experience with Joe. We appreciate it!

March 29, 2021

Had a great visit , check in , service and length of time was great Service this time was much quicker New service counter was also nice More

by Taylor1803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrove
Apr 01, 2021 -

Jim Hudson Ford responded

We are so pleased to hear about your great service experience at our dealership with Bob. If there is anything further we can do to assist you, please let us know!

March 28, 2021

Great service and will be back again . All very professional and great customer service! Ford dealership always have been a great experience . Thank you Ford More

by csmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Alvarez
Apr 01, 2021 -

Jim Hudson Ford responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience with Ernesto. Please let us know if you need any further assistance!

March 26, 2021

The only place I go for service. They make drop off and pickup easy. They call me with any issues and answer any questions I have. More

by tbritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Apr 01, 2021 -

Jim Hudson Ford responded

We are happy to hear that!!! Thanks for taking the time and letting us know. We look forward to serving you in the future.

March 20, 2021

Good service and kept me up on the repairs. However, very disappointed that almost all the employees that were greeting customers did not wear mask. More

by jshrum549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane?
Mar 22, 2021 -

Jim Hudson Ford responded

Thank you for bringing this to our attention. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback.

March 20, 2021

They did a very nice job. They picked up my truck at my office, took it in, serviced it, and brought it right back to me. This was a very seamless and satisfying experience, and one that I will definitely More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Jim Hudson Ford responded

Scott, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

March 15, 2021

In and out in no time at all and everything completed as promised. I used the online appointment seemed to work out alight altuugh I am not a fan of online anything. More

by no
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrove
Mar 18, 2021 -

Jim Hudson Ford responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

March 13, 2021

AMAZING SERVICE. THE SERVICE ADVISOR IS THE BEST. NEW FLOORS AND DOORS MAKE THE PLACE LOOK GREAT. WILL CONTINUE TO BRING ALL MY VEHICLES TO JIM HUDSON AND WORK WITH ADAM IN SERVICE. More

by A Skidmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ADAM SKIDMORE
Mar 18, 2021 -

Jim Hudson Ford responded

We are so pleased to hear about your great service experience at our dealership with Adam. If there is anything further we can do to assist you, please let us know!

March 12, 2021

I went to have my oil changed & tires rotated, as well as whatever was needed according to the number of miles on my car. I only go to Jim Hudson in Lexington for my service!! That’s because I always am as More

by RGM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Mar 12, 2021 -

Jim Hudson Ford responded

We are so thrilled to hear it! Thank you for sharing your experience with Bob. We look forward to doing business with you again!

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