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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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March 10, 2021

As stated in every review I've been a loyal customer to Ben Satcher/Jim Hudson Ford for many years. The only place I take my current F150 and Fusion to is Jim Hudson. Bob Hargrave and all of the service an More

by hwayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Mar 10, 2021 -

Jim Hudson Ford responded

That is what we love to hear! Thank you for your continued business over the years! We appreciate you and look forward to your next visit.

March 08, 2021

I have been coming to Jim Hudson Ford since I bought my Fusion in 2013. They have always serviced my vehicle. Provided excellent service. Shane was my service advisor this time and always give very good More

by GoGoGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure who serviced my car but I always get good service
Mar 09, 2021 -

Jim Hudson Ford responded

We are thrilled to hear about your experience with Shane! Thank you for the excellent review!

March 08, 2021

Thorough service in a customer friendly environment; excellent service advisors who listen attentively; awesome mechanics! I feel valued as a customer every time I visit. More

by PawPower93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Mar 09, 2021 -

Jim Hudson Ford responded

Thanks for taking the time to share your experience! We appreciate it!

March 03, 2021

Another great experience with Jim Hudson in Lexington. Regular service plus warranty work. All went well. Staff was courteous, helpful and kept me informed of the status. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Nick
Mar 04, 2021 -

Jim Hudson Ford responded

Wow, we are so happy to hear about the great experience you had at our dealership! We sincerely appreciate your business, and hope to see you again in the future!

March 03, 2021

The biggest problem I had was not enforcing the mask requirement inside and was the reason I had to stand outside in cold waiting on a ride. More

by mustangguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thompson was very helpful, courteous and friendly.
Mar 04, 2021 -

Jim Hudson Ford responded

We can assure you, the safety and health of our customers is our top priority. This has been passed along to upper management to investigate. Thank you for bringing this to our attention.

Mar 04, 2021 -

mustangguy responded

Thank you for your quick response, because I need to return soon to do some additional service needed.

March 02, 2021

The service was done in a timely manner and the staff was very friendly . The service entrance was very clean and looked good.thank you More

by Edward64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Mar 04, 2021 -

Jim Hudson Ford responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

February 16, 2021

HANDLED BY CHRIS THOMPSON & CREW GOT THE JOB DONE IN GOOD TIME AND WAS MORE THAN SATISFIED !Chris was a very pleasent guy to deal with and the service depart handled everything just fine More

by hannah20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thompson Chris, wasa very plesent fellow to work with keep in touch with me at the house to let me know the progress of the work being done and got it completed in good time
Feb 22, 2021 -

Jim Hudson Ford responded

Thanks for the excellent review! We are so pleased to hear about your experience with Chris and the team. Please let us know if you need anything.

February 13, 2021

Great communication and they are very respectful they always had a smile one when I was in there. They was very nice towards me and I was very clean More

by larnell09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Hudson Ford responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

February 11, 2021

Surprisingly fast service i Was only there for less than an hour for the recall. Advisor was very friendly and prompt the renovated service Bay Area made check in faster than before More

by Bones911cc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam skidmore
Feb 22, 2021 -

Jim Hudson Ford responded

We are elated to hear that! Please let us know if you need any further assistance.

February 09, 2021

Their service associates are just a friendly and respectful as their sales associates. The dealership is always nice and clean and they make you feel comfortable. More

by Southerngrace63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Feb 10, 2021 -

Jim Hudson Ford responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

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