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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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May 15, 2020

Our safety It was time for our first oil change on our 2019 Expedition and with the corona virus scare Jim Hudson helped by providing pick up of our vehicle for More

by hunkeydorey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who the drivers were who picked up and delivered our vehicle but the only name on the paperwork was advisor Shane Sharpe. They all did an excellent job.
May 18, 2020 -

Jim Hudson Ford responded

Thank you for the kind review! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

May 07, 2020

recall outstanding experience visiting this dealership. this is the best ford service department in the southeast! I will always have my work done here an More

by jbarnwellj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
May 07, 2020 -

Jim Hudson Ford responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us!

May 07, 2020

Everyone was very pleasant and your facility was clean. Drop car off the night before and it was ready by 9:30. Service was thorough and fast. More

by Bskidm
Recommend Dealer
Yes
Employees Worked With
Adam Skidmore
May 08, 2020 -

Jim Hudson Ford responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

May 02, 2020

Another great job! When I go to Jim Hudson Ford Service seriously it is like going to church. Everyone is so friendly and knows my name and we even give each other a ha More

by GamecockArchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Chris
May 04, 2020 -

Jim Hudson Ford responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

May 01, 2020

We appreciated the Great service which was very friendly and the very helpful staff ,especially Nick! We were also appreciative of their communication to us regarding the part ordered for our car! Thanks ve More

by jameebanks
Recommend Dealer
Yes
Employees Worked With
Nick
May 04, 2020 -

Jim Hudson Ford responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

May 01, 2020

Second visit Great response, work done quickly and as requested, truck left in great condition. Service rep was informative, suggested additional products and serv More

by frank.pope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
May 01, 2020 -

Jim Hudson Ford responded

Thanks for the excellent review! We are so pleased to hear about your experience with our team. Please let us know if you need anything.

April 29, 2020

The Best Customer Service Shawn Mills took care of our vehicle and was such a pleasure to work with. We had a full tune up completed and a recall taken care of. He is AWESOM More

by LaWanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Mills
Apr 30, 2020 -

Jim Hudson Ford responded

We are so pleased to hear about your great service experience at our dealership with Shawn. If there is anything further we can do to assist you, please let us know!

April 26, 2020

Excellent as always. Especially Bob. Service was done quickly and correctly for a fair price. They also cleaned the interior, the glass and washed the car. More

by Thunderbolt47d
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave 5 stars
Apr 27, 2020 -

Jim Hudson Ford responded

Thanks for the 5-star rating! We appreciate your business.

April 25, 2020

Prompt, friendly and courteous service. Personnel were knowledgeable and went over and beyond. Provided a vehicle while mine was being serviced and having recall work done. Very pleased More

by Vott
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

Jim Hudson Ford responded

That's what we love to hear! Thanks for taking the time to share your experience.

April 22, 2020

Excellent service provided in a timely manner. My Ford Mustang would not start because of a dead battery. I called AAA to assist me in starting it, but they claimed that it was actually the Alterna More

by JX2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Apr 23, 2020 -

Jim Hudson Ford responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon!

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