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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,599 Reviews

1,599 Reviews of Jim Hudson Ford - Service Center

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July 21, 2024

I have valet service and it was awesome! So convenient! They were super friendly and made the service appointment very easy! More

by LVANOMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Jim Hudson Ford responded

We appreciate your positive feedback on our valet service. Glad to hear you found it convenient and friendly!

July 21, 2024

Excellent experience with Mr Hargrave Service Agent and Quck professional operations from Service Technicians. Many thanks for great visit. More

by BOEJONZOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Jim Hudson Ford responded

We appreciate your positive feedback. Thank you for recognizing Mr. Hargrave and our technicians.

July 20, 2024

Always get Excellent service when I arrive to Jim Hudson Ford and with making appointments! More

by PUMPKINRN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt J. With service department
Jul 22, 2024 -

Jim Hudson Ford responded

We appreciate your positive feedback. Thank you for choosing Jim Hudson Ford!

July 20, 2024

They completed the recall work in the specified amount of time and completed a safety check on the entire vehicle. They didn’t try to sell me a part or fix I didn’t need. Was very impressed with their staf More

by BKRREFEREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback. We're glad our team impressed you.

July 19, 2024

Great service! They even brought my car to me once they were finished with warranty work. More

by kevin.steele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

All went well , no hang ups or issues . Friendly and work done in timely fashion More

by KARLFORSBERG3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback. We're glad you found our service efficient and friendly.

July 17, 2024

Jim Agard was very patient, courteous, and knowledgeable in my purchase of another Explorer. Tony Dooley explained the financing and more importantly made the financing experience as quick and pain free as More

by fred11518
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Agard
Jul 18, 2024 -

Jim Hudson Ford responded

Thank you for your loyalty and kind words about Jim and Tony. We're glad to hear your financing experience was smooth.

July 14, 2024

Shane Sharpe always does an excellent job. He explains everything to me patiently and thoroughly and it is much appreciated! More

by Washburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
Jul 15, 2024 -

Jim Hudson Ford responded

We're glad to hear Shane Sharpe is meeting your expectations. Your feedback is appreciated!

July 08, 2024

I was in and out in the time frame discussed with my service representative. Great job turning my truck around.. More

by Moseby's review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2024

Carri Watkins was very helpful and professional addressing a concern. Samantha Hoyt made the loaner vehicle process very smooth and Matt Jorgenson was very courteous. More

by BARRY
Recommend Dealer
Yes
Employees Worked With
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Hoyt. Matt Jorgenson
Jul 08, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that Carri, Samantha, and Matt provided you with excellent service. We strive to make every interaction smooth and professional. Thank you for your positive feedback!

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