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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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March 08, 2019

great service Bob Hargrave is the best service assoc. in the world . Now this is what makes me mad that i am forced to keep writing when i need to get back to my More

by nav2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob har grave
Mar 08, 2019 -

Jim Hudson Ford responded

Thanks for sharing!

March 07, 2019

First Service No problems first service call. Do have issue with one door closing will have to make time to leave the car for at least a day. Will there be a loane More

by WW1Guy01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy, John
Mar 08, 2019 -

Jim Hudson Ford responded

Glad to hear it! Thanks for the kind words.

March 06, 2019

Great service Everyone friendly. Bob was very helpful and discussed options to any issues found. Wait was not to bad for the work done to my vehicle. More

by IrmoSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
Mar 07, 2019 -

Jim Hudson Ford responded

Thanks for taking the time to share your experience! We're thrilled to hear that our team was such a great help. Please let us know if you need anything.

March 06, 2019

Excellent service Ken was very professional and got me out of the service department faster than anticipated!! I also picked up a cabin filter in which he assisted me More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Mar 06, 2019 -

Jim Hudson Ford responded

Hello, thank you for the wonderful review! It's great to know that you enjoyed working with Ken. We appreciate the five-star review, and we hope to see you again in the future.

March 06, 2019

Very Good Service Easy to set up an appointment. Took my info upon entering the service office. Car made it back before appointment time. Comfortable waiting area. Serv More

by SC Surveyor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Mar 07, 2019 -

Jim Hudson Ford responded

Thank you for the excellent review and for being such a great customer. We appreciate you and look forward to your next visit!

March 03, 2019

Good Service Department Bob Hargrave is always been great. He has always taken good care of our trucks. Service is always done within a reasonable time. I give Bob and the se More

by A&R Power
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Hargrave
Mar 04, 2019 -

Jim Hudson Ford responded

Hi, thank you for the wonderful review! It's great to know that you enjoyed working with Bob. Thanks for taking the time and letting us know. Please let us know if you need anything else.

February 23, 2019

Great job Bob Hargraves did a great job handling a warranty issue with my truck. He kept me informed throughout the process. I recommend talking to Bob if you More

by E&HSOLUTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hargraves
Feb 25, 2019 -

Jim Hudson Ford responded

Thanks for the great review! We appreciate you. Please let us know if you need anything.

February 22, 2019

Re-call work Very professional team made this experience a breeze!! Thanks to the complete Jim Hudson Ford team. From my initial contact to getting the work done!! More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr Mills did a tremendous job at Customer Service!!
Feb 25, 2019 -

Jim Hudson Ford responded

We are so pleased to hear it. Thanks for the great review!

February 16, 2019

10,000 mile service I had a good experiece this time Mr. Ken even came out to make sure oil wasn't over filled, it still read a slight over ,but thats nit pickin, was More

by Catfish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Matthews
Feb 18, 2019 -

Jim Hudson Ford responded

We appreciate you taking the time to leave us such a wonderful review! We are glad to hear that we were able to exceed your expectations.

February 12, 2019

Service Provided I have found this Service Dept. to be the best I have been too. Service is fast and Staff is pleasant, and helpful. thank you. More

by dawnmarie9647
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
Feb 13, 2019 -

Jim Hudson Ford responded

That's what we love to hear! Thanks for taking the time to share your experience. Please let us know if you need anything.

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