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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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June 30, 2024

Always receive great service at Jim Hudson. It's the only place I take my Ford Ranger for service. More

by PERRYKEITH66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Jim Hudson Ford responded

Thank you for your loyalty to our service center and for taking the time to leave a review. We're thrilled to hear that you've consistently had great experiences with us at Jim Hudson. We look forward to continuing to service your Ford Ranger in the future.

June 30, 2024

Great service, on time, and very friendly. Car was clean after service which is always nice. See you next time. More

by stevemacdougall8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that you were satisfied with our service and the cleanliness of your car. We look forward to serving you again in the future.

June 29, 2024

Knowledgeable employees! Great service experience! Would recommend this dealership. Attentive & keep you updated on how things are going More

by dianegraham5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback! We're thrilled to hear that our team was able to provide you with such a great experience. We appreciate your recommendation and look forward to serving you again in the future.

June 29, 2024

Excellent, honest and trustworthy service. I love the connectivity to the Ford app and the cloud connection to the car and the dealership. More

by bjbagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Jim Hudson Ford responded

Thank you so much! We're thrilled to hear that you're enjoying the connectivity features with the Ford app and our dealership. We strive to provide excellent, honest, and trustworthy service to all our customers. Your feedback is greatly appreciated!

June 24, 2024

Staff are good in communication. Good service, took 2 hrs to get my oil change done More

by AMELIA.A.WIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 25, 2024 -

Jim Hudson Ford responded

Thank you for taking the time to leave a review. We're glad to hear that you were satisfied with our staff's communication and service. We apologize if the oil change took longer than expected. We always strive to provide efficient service and we'll certainly use your feedback to improve our timing. We look forward to serving you again in the future.

June 24, 2024

Great Experience, very helpful with a quick turn around. Will be back for my next service!!! More

by BOOG.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Jim Hudson Ford responded

Thank you so much! We're thrilled to hear about your positive experience and look forward to serving you again in the future. Your satisfaction is our top priority.

June 23, 2024

Excellent service, professional, friendly and customer focused. Attentive to what was requested and detailed explanation of what was done. Thanks More

by dlmkeeve59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgensen
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Jun 24, 2024 -

Jim Hudson Ford responded

Thank you for your kind words and positive feedback. We're thrilled to hear that you had a great experience with our service. We always strive to provide detailed, professional, and friendly service to our customers. We look forward to serving you again in the future.

June 23, 2024

Excellent service as usual. Bob did a great job of explaining what services were needed and kept me informed throughout the process. More

by justinpsteinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that you had a great experience with Bob. We always strive to provide excellent service and clear communication to our customers. We look forward to serving you again in the future.

June 23, 2024

Chris Thompson is the best service specialist. So great to deal with while getting my truck serviced. More

by johndelgrosso3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with Chris Thompson. He indeed is a valuable member of our team who always strives to provide excellent service. Thank you for your kind words and we look forward to assisting you with your truck's future servicing needs.

June 23, 2024

Quick easy check in and great service. Was told they were behind but they got my oil change done quicker than expected More

by amycrowe100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgensen and Jamie Hite
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Jun 24, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our service, especially with the quick check-in and oil change. We always strive to exceed our customers' expectations. Thank you for your review and we look forward to serving you again in the future.

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