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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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June 22, 2024

Excellent customer service! ! Work performed was excellent as well. Service was performed in a timely manner as well!! More

by MPODRAZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our customer service and that you were satisfied with the work performed. We always strive to provide efficient and high-quality service. We look forward to serving you again in the future!

June 21, 2024

Very clean and orderly with friendly employees and management. Enjoyed Juan and what he does More

by williamsfamilyest18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
June 20, 2024

Really nice dealership. My salesman, Jacob Black did a great job. Didn't pressure me and was very helpful. More

by Meldrim21
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Black
Jun 21, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that Jacob provided you with a great car buying experience. We strive to provide a pressure-free environment for our customers. We hope to see you again in the future!

June 20, 2024

Easy car buying experience. Good stock of vehicles to look at. John was great to work with. More

by fdconradii
Recommend Dealer
Yes
Employees Worked With
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Jim Hudson Ford responded

Thank you for your positive review! We're glad to hear that you had an easy car buying experience and enjoyed our selection of vehicles. We'll be sure to pass your kind words onto John. We appreciate your business and look forward to serving you again in the future.

June 18, 2024

All team members were great, they did an excellent job. I recommend to everyone. Good job! More

by MAPSREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, MAPSREG! We're thrilled to hear that you had a great experience with our team. We appreciate your recommendation and look forward to working with you again in the future.

June 18, 2024

Chris Weaver did an excellent job making sure a part, the temperature head unit, was replaced on my car, and it is working great. More

by Washburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that Chris Weaver provided excellent service and successfully replaced the temperature head unit in your car. We appreciate your feedback and look forward to assisting you in the future.

June 17, 2024

Service at this dealership was quick, professional, affordable, and courteous. The Ford dealership in Lexington will have more of my business in the future. More

by BRYANPEGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Escamilla
Jun 18, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience at our dealership, BRYANPEGG! We strive to provide quick, professional, and affordable service to all our customers. We look forward to serving you again in the future. Thank you for choosing Jim Hudson Ford

June 15, 2024

Matt in the service department was amazing once again when I had to bring my truck in. He always keeps me updated on things that I need to know, and answers any crazy questions I may have. Thanks Matt!! More

by JBURKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 17, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experiences with Matt in our service department. We'll be sure to pass along your kind words and appreciation. We value your business and look forward to serving you again in the future.

June 15, 2024

Great service. Gaston was knowledgeable and courteous! I would not have made the purchase if not for him. ⭐️⭐️⭐️⭐️⭐️ More

by cfdjjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston ⭐️⭐️⭐️⭐️⭐️
Jun 17, 2024 -

Jim Hudson Ford responded

Thank you for your kind words and five-star review! We're thrilled to hear that Gaston was able to provide you with the excellent experience we strive to provide all our customers. We'll make sure to share your praises with him. We look forward to serving you again in the future!

June 14, 2024

Had a four wheel alignment performed. There were no printout diagrams showing the alignment setting when I brought it in, and none showing what the new settings were. There is no way fo More

by gamecoc430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : -- maybe not!
Jun 18, 2024 -

Jim Hudson Ford responded

Thank you for sharing your feedback about your recent alignment service. We understand how important it is to have a clear understanding of the work done on your vehicle, especially when it comes to alignment settings that can impact tire wear. We apologize for not providing the printout diagrams that show the before and after alignment settings. To discuss the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

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