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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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June 14, 2024

Matt was a great help. He saved me a lot of down time. I am taking truck back for some repairs next week as well More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 17, 2024 -

Jim Hudson Ford responded

We're glad to hear that Matt was able to assist you effectively and save you some downtime. We look forward to seeing you next week for your truck repairs. Thank you for your positive feedback!

June 14, 2024

Great service! Prompt and efficient. Polite and courteous. Will definitely use again if ever needed. More

by LONGJUDY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 17, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, LONGJUDY11! We're thrilled to hear about your great experience with our service. We look forward to serving you again in the future.

June 14, 2024

Great dealer with great people and great vehicles. All this makes it easy for customers to enjoy the best car buying experience possible. That is what happen to me, that is why I purchased a new Ford More

by elbowest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston T
Jun 17, 2024 -

Jim Hudson Ford responded

Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us and that you're enjoying your new Ford Maverick. We strive to provide the best service possible for our customers, and it's always rewarding to hear when we've succeeded. We look forward to assisting you with any future vehicle needs. Safe travels!

June 14, 2024

Chris was great at communicating and kept me updated. Always appreciate that Prompt service at Jim Hudson More

by clay_cannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jim Hudson Ford responded

Thank you for your positive review! We're glad to hear that Chris provided excellent communication and prompt service. We strive to keep our customers updated and satisfied. We appreciate your business at Jim Hudson and look forward to serving you again in the future.

June 14, 2024

Fernando, the new associate was very thorough and helpful in the assessment of my vehicle. More

by aduckie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 17, 2024 -

Jim Hudson Ford responded

Thank you for your positive review, aduckie22! We're glad to hear that Fernando was able to assist you effectively with your vehicle assessment. We'll pass on your kind words to him. We look forward to serving you again in the future.

June 13, 2024

AJ (sales person) has a great personality. She helped getting the car from Augusta. I think that it took longer to get the Cadillac to Lexington than it should have, More

by Jeanagainey2
Recommend Dealer
Yes
Employees Worked With
A Johnson
Jun 14, 2024 -

Jim Hudson Ford responded

Thank you for your feedback. We're glad to hear that you had a positive experience with AJ. We apologize if the delivery of your Cadillac took longer than expected. We always strive to provide efficient service and will take your feedback into account to improve our delivery times. Thank you for your patience and understanding.

June 13, 2024

Thank you for always being so supportive and helpful to fix any Vehicle problems. Customer service is great and so helpful. Thank you very much! More

by ELUTERIOGAUNA0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Jim Hudson Ford responded

You're very welcome, ELUTERIOGAUNA0303! We're thrilled to hear that you've had such positive experiences with our customer service and vehicle problem-solving. We're here to help anytime you need us. Thank you for your kind words and support!

June 13, 2024

My car needed a lot of work since I had 311,322 miles on my car. All was good. More

by RAYCOLSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
Jun 14, 2024 -

Jim Hudson Ford responded

We're glad to hear that you were satisfied with the service provided for your high-mileage car. We strive to ensure every vehicle, regardless of its mileage, receives the best care. Thank you for your positive feedback, RAYCOLSTON!

June 13, 2024

Chris is always on point and makes sure every issue is communicated with me every time. More

by AFOGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback, AFOGLE. We're glad to hear that Chris is meeting your expectations and communicating effectively. We appreciate your support and look forward to continuing to provide you with great service.

June 13, 2024

They had great customer services and repairs were made to my vehicle fast and efficiently. Thanks More

by SINGLEGW2108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our customer service and repair team. Your satisfaction is our top priority. Thank you for your kind words and we look forward to serving you again in the future!

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