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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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June 13, 2024

Very good service department from intake to completion! Chris in the service department excellent! Very pleased with all support! More

by GARYBOTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that you had such a positive experience with our service department and with Chris in particular. We strive to provide excellent support to all our customers. Thank you for your kind words, GARYBOTTS!

June 13, 2024

Great service, willing to go out of their way. Car was ready before it was supposed to be. Nice loader More

by payne9245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Jim Hudson Ford responded

Thank you for your positive review, payne9245! We're thrilled to hear about your great experience with our service and our team's dedication. We always strive to exceed our customers' expectations. We look forward to serving you again in the future.

June 12, 2024

Had to bring Ranger in for first service and the process was fast and easy. More

by Pam.pipkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Hudson Ford responded

We're glad to hear that your first service experience with Ranger was fast and easy, Pam. We strive to provide efficient and hassle-free service to all our customers. Thank you for your positive feedback!

June 12, 2024

Jaquan, my sales professional, did a great job telling me about all the amenities of the new Ford Edge I decided to buy. Tony's expertise in finance completed the process and I drove off the lot with my new More

by ruth0955
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaquan was my sales professional and he was great!!
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Jun 13, 2024 -

Jim Hudson Ford responded

Hi ruth0955, thank you for your positive review! We're thrilled to hear that Jaquan and Tony were able to assist you in your car buying process and that you're satisfied with your new Ford Edge. We appreciate your business and hope to serve you again in the future. Safe travels!

June 12, 2024

Chris Weaver did an excellent job keeping me informed on status of vehicle repairs. He went over expectations in finding correct price. Thank you Chris More

by robertdrafts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that Chris provided you with excellent service and kept you well-informed throughout the repair process. We'll be sure to pass along your kind words and appreciation to him. Thank you for taking the time to leave a review!

June 12, 2024

They were fast, friendly, and professional. I appreciate Bob for communicating with me through our it all More

by JEABRAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that you had a great experience with our team, especially with Bob. We strive to provide fast, friendly, and professional service to all our customers. We appreciate your business and look forward to serving you again in the future.

June 12, 2024

Would recommend this service department to my friends. They were focused on the services that I needed and never once tried to upsell me. More

by victor.r.brown91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback, Victor! We're glad to hear that you had a great experience with our service department. We always strive to provide the best service without any unnecessary upselling. We look forward to serving you again in the future.

June 12, 2024

Salesperson was respectful, patient, and make things went smooth without pressure. He make sure vehicle is available after other customer looked at and test drive. Save me from being disappoint and waste tri More

by Eddie H.
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Jim Hudson Ford responded

Thank you for taking the time to leave such a positive review. We're thrilled to hear that our salesperson was able to provide you with the excellent experience we strive to provide all our customers. We appreciate your business and look forward to serving you again in the future.

June 12, 2024

Called Saturday at 12:24, spoke to Tina and she was able to set me up an apt for the coming Monday morning More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I spoke to Tina and a gentleman in part as well - I forgot his name
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Jun 13, 2024 -

Jim Hudson Ford responded

We're glad to hear that Tina was able to assist you promptly and efficiently. We appreciate your feedback and look forward to seeing you on Monday morning. Thank you for choosing our services!

June 09, 2024

Shane does a gray job with keeping me informed and having my car ready in a timely manner. More

by Shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Jun 10, 2024 -

Jim Hudson Ford responded

Hi Shelby, thank you for your positive feedback. We're glad to hear that Shane has been able to provide you with excellent service and keep you well-informed. We look forward to continuing to meet your automotive needs in the future.

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