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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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June 09, 2024

Jack is awesome! He kept me informed every step of the way. Am very impressed with the way Jim Hudson Ford does business. Walking away a very happy customer. More

by bejo697
Recommend Dealer
Yes
Employees Worked With
Jackson Potter
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Jun 10, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with Jack and our dealership! We strive to keep our customers informed and satisfied. Thank you for choosing Jim Hudson Ford and for your kind words. We look forward to serving you again in the future.

June 09, 2024

We had a great experience purchasing our seventh vehicles from Jim Hudson. I would recommend this dealership. More

by Rpoole
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Jim Hudson Ford responded

Thank you for your continued loyalty and for taking the time to leave such a positive review. We're thrilled to hear that you had a great experience with us once again. We look forward to serving you for many more years to come.

June 08, 2024

I took my Escape in to have battery checked. It’s new., but was going into saver mode. Fernando had them check everything while I waited. With me being new to a lot of the new features, he took More

by Bruce.a.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando (service writer)
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Jun 10, 2024 -

Jim Hudson Ford responded

Thank you for taking the time to leave a review. We're glad to hear that Fernando was able to assist you and answer all your questions about your new Escape. We strive to provide excellent customer service and we're happy to hear that you had a positive experience with us. We look forward to serving you again in the future.

June 07, 2024

Great advisor prompt service knowledgeable technicians. Easy access to facility. I would recommend them to my friends and co workers. More

by sync04me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, sync04me! We're thrilled to hear that you had a great experience with our team and found our facility easily accessible. Your recommendation means a lot to us. We look forward to serving you again in the future!

June 06, 2024

There very nice and easy to work with . service department gets you in and out at a reasonable time More

by sarafrye03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Jim Hudson Ford responded

Thank you for your positive review, sarafrye03! We're glad to hear that you had a great experience with our service department. We strive to provide efficient and quality service to all our customers. We look forward to serving you again in the future.

June 06, 2024

Very friendly, clean and great service will be going back to buy a car love it More

by cgainey87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with us, cgainey87! We look forward to assisting you with your car purchase in the future. Thank you for your kind words about our friendly staff, cleanliness, and great service. See you soon!

June 06, 2024

Extremely nice and easy to work with. Service is complete whn promised and done well. Personal service is exempalry. More

by boboldendick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Jim Hudson Ford responded

Thank you so much for your kind words, Boboldendick. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you and look forward to working with you again in the future!

June 05, 2024

Great service it was quick easy and great staff! . Very good I’ll be back for my next service. More

by fernando.escamilla83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Escamilla
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Jun 06, 2024 -

Jim Hudson Ford responded

Hi Fernando.escamilla83, thank you for your positive feedback! We're thrilled to hear about your great experience with our service and staff. We look forward to seeing you again for your next service.

June 05, 2024

Jeremain Williams was a fantastic sales person. He made the whole experience great and easy for us, especially having had a bad experience with sale people at a different Ford dealership. I would h More

by anworden
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jim Hudson Ford responded

Thank you for your positive review! We're thrilled to hear that Jeremain provided you with such a fantastic experience. We strive to make the car buying process as easy and enjoyable as possible for our customers. We're sorry to hear about your previous bad experience, but we're glad we could turn things around for you. We appreciate your recommendation and look forward to serving you again in the future.

June 05, 2024

Terrell Hicks, my sales guy was very persistent over the last month checking on my interest. He consistently made sure my wants and needs were being met, and when he wasn’t there he made sure AJ had all the More

by robsfam3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayvia Johnson - 5 stars
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Jun 06, 2024 -

Jim Hudson Ford responded

Thank you for your positive review! We're thrilled to hear that Terrell and AJ provided you with excellent service and met all your needs. We appreciate your feedback and look forward to assisting you again in the future.

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