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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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June 05, 2024

Tried to sit outside but cigarette smoke too overwhelming. Need to create an “ away from building” area for smokers. More

by MCFEEDSINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Jim Hudson Ford responded

We're sorry to hear about your experience. We appreciate your feedback and will certainly consider your suggestion about creating a designated area for smokers away from the building. We want all our guests to enjoy their time with us. Thank you for bringing this to our attention.

June 05, 2024

Sales associate picked up my car at house to put on hard bed cover, pin striping. and door protection. Returned same day More

by richard.mellitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our sales associate and the efficient service you received. We always strive to provide top-quality service and convenience to our customers. Thank you for choosing us and for taking the time to leave a review. We look forward to serving you again in the future.

June 04, 2024

Fernando made sure my service appointment was completed in a reasonable timeframe. Great experience. Thanks. More

by William Garver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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June 04, 2024

Bib Hargrave was so helpful and made the entire process run so smoothly. We appreciate you all! More

by chefjbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 04, 2024

Service was fast and friendly. Service writer made sure I got what I wanted. Highly recommend. More

by Robbi.R.Robison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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June 03, 2024

Loved the convenience of valet service - made getting the work I needed done and my car serviced at the same time! More

by salleyb0428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that you enjoyed our valet service, salleyb0428! We strive to make our customers' experiences as convenient as possible. Thank you for your positive feedback and we look forward to serving you again in the future.

June 03, 2024

of all the dealers I have dealt with in my 79 years Bob Hargrave gave me the best service More

by EDDEVANEY68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Jim Hudson Ford responded

Thank you for your kind words and for taking the time to share your positive experience with Bob Hargrave. We're thrilled to hear that he provided you with the best service. We'll be sure to pass along your compliments to him. We appreciate your business and look forward to serving you again in the future.

June 03, 2024

Prompt service. Quality work done at a fair price. Excellent customer service personnel .Top notch service writer. More

by Thunderbolt47d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, Thunderbolt47d! We're thrilled to hear that you were satisfied with our service, quality of work, and customer service. We strive to provide top-notch service to all our customers. We look forward to serving you again in the future!

June 02, 2024

Great experience with service. Advisor was professional and knowledgeable. Would recommend to others. Reasonable pricing More

by schpczar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback, schpczar! We're thrilled to hear that you had a great experience with our service and found our advisor to be professional and knowledgeable. We appreciate your recommendation and look forward to serving you again in the future.

June 02, 2024

Always friendly staff. It's very easy to get appointments for my car to get serviced. Both Chris Weaver And Chris Thompson have helped me, and both are excellent. More

by tylerdcostley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Jim Hudson Ford responded

Thank you for your positive review! We're glad to hear that you've had great experiences with our staff, especially Chris Weaver and Chris Thompson. We strive to make the process as easy as possible for our customers. We look forward to continuing to serve you in the future.

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