Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,598 Reviews of Jim Hudson Ford - Service Center
Sort by
June 02, 2024
generally, Jim Hudson's service department is excellent. Service appointments can be made easily and can be scheduled close to when requested. However, a recent experience with a recall notice was less th Service appointments can be made easily and can be scheduled close to when requested. However, a recent experience with a recall notice was less than optimal. There appeared to be some problems in obtaining the parts required to complete the work and available appointments were months away from when they were requested. I am fairly sure this is less of a problem with Jim Hudson and more of a problem with Ford itself. This interaction is the only reason for not giving 5 stars. The service staff is consistently excellent. I want to give Chris Thompson particular recognition. He went above and beyond to get my vehicle in and the work done quickly. His efforts were greatly appreciated. More
by JDSLACK9999
Verified CustomerEmployees Worked With
June 02, 2024
Service was great, they return my truck back in a reasonable time. Bob went over everything that needed to be done for the next service and had great hospitality. reasonable time. Bob went over everything that needed to be done for the next service and had great hospitality. More
by BRANDANKNOTT
Employees Worked With
June 01, 2024
Bob is always sooo helpful! I’ve had issues with my car. But never with customer service! I’ve had issues with my car. But never with customer service! More
by ERINJANINE
June 01, 2024
Great service. Have always used Jim Hudson Ford for my vehicle maintenance, service and will continue to use. Have always used Jim Hudson Ford for my vehicle maintenance, service and will continue to use. More
by BOBJ692001
Employees Worked With
June 01, 2024
Mobile service is awesome. Always timely and no issues when completed. Recommend without reservation. Easily a service I will continue to use Always timely and no issues when completed. Recommend without reservation. Easily a service I will continue to use More
by jim.sisco.jr
Employees Worked With
Mobile tech
June 01, 2024
The customer service was amazing from start to finish. Well looking forward to our next vehicle purchase with Jim Hudson Well looking forward to our next vehicle purchase with Jim Hudson More
by tateerwin
May 31, 2024
Great work. Service from Shane was great. Highly recommend him. Thanks for helping get me in and out with what I needed done. Service from Shane was great. Highly recommend him. Thanks for helping get me in and out with what I needed done. More
by donaldsawyer8
Employees Worked With
Shane
May 31, 2024
I've never had such a good experience buying a car, my salesman James a guard was just fantastic to work with salesman James a guard was just fantastic to work with More
by SCOTTCRANKIN
May 31, 2024
The service was excellent and the people very professional and personable. I highly recommend the Service Department at Jim Hudson, especially the mobile unit. professional and personable. I highly recommend the Service Department at Jim Hudson, especially the mobile unit. More
by mwood011
Employees Worked With
