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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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May 25, 2024

Excellent customer service. Appointment was made online and was greeted with a smile. The work was done quick and done right. More

by kevin.steele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service and that you found our online appointment system convenient. We always strive to provide efficient and quality work for our customers. We look forward to serving you again in the future.

May 25, 2024

The dealership and service department are great. My service advisor was very friendly and informative. More

by plattsna16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our dealership and service department, plattsna16. We strive to provide excellent customer service and we're glad that our service advisor was able to assist you effectively. Thank you for your review!

May 25, 2024

Great Experience All Around! !! I was so pleased with the level of customer service leading up to the sale, and MORE impressed with the attention AFTER the sale. The whole tea More

by Nic E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
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May 28, 2024 -

Jim Hudson Ford responded

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us, from the customer service to the after-sale attention. We always strive to make our customers feel like family and we're glad we succeeded with you. We're also happy to hear that we could accommodate your busy schedule. We look forward to helping you find your next truck and appreciate your recommendations to your friends. Thanks again, Nic!

May 24, 2024

Service writer was very helpful! He made the checking in experience very smooth. My wait time was also not long. More

by FREDDAFROG51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Jim Hudson Ford responded

Hi FREDDAFROG51, we're thrilled to hear about your positive experience with our service writer and that your check-in process was smooth. We always strive to provide efficient service to our customers. Thank you for your review and we look forward to serving you again in the future.

May 24, 2024

Excellent service, ease of scheduling, prompt reply. It was a wonderful experience all around. Thanks. More

by glenn29072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our service and scheduling. Your satisfaction is our top priority. Thank you for your kind words and we look forward to serving you again in the future.

May 24, 2024

Very happy with help and attention paid to us by sales department in purchase of my new Ford. Jacob Black and sales made our experience pleasant. More

by Kenandshirley
Recommend Dealer
Yes
Employees Worked With
Jacob Black
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May 28, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our sales department and with Jacob Black in particular. We strive to provide the best service to our customers and your feedback is greatly appreciated. Enjoy your new Ford!

May 24, 2024

Great customer service! Jackson was great to deal with! He was on top of everything and answered all my questions in a timely manner! More

by eddie.foddrill
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Potter
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May 28, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're thrilled to hear that Jackson provided you with excellent service and was able to assist you effectively. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again in the future.

May 23, 2024

Service department great at scheduling service - adjusting for my schedule & keeping me in the loop More

by Touropark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that our service department was able to accommodate your schedule and keep you updated throughout the process. Your satisfaction is our top priority. Thank you for your positive feedback, Touropark!

May 22, 2024

My car was serviced as I expected and they were very timely in completing the work. I had requested for the car to be finished by 1:00 and I received the call about completion at 1:00. Everyone in the s More

by budnorton62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that our team was able to meet your expectations and deliver your car on time. We strive to provide excellent and timely service to all our customers. We look forward to serving you again in the future.

May 22, 2024

Very caring staff and knowledgeable on your vehicle needs. Reasonably priced. I would recommend them to my friends. More

by fayehorne98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback and for recommending us to your friends. We're glad to hear that you found our staff caring and knowledgeable. We strive to provide excellent service at reasonable prices. We look forward to serving you again in the future.

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