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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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May 22, 2024

The sales person was very knowledgeable about the vehicle and was a great help to me in purchasing the vehicle More

by SDAMBECK
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our sales team! We strive to provide our customers with all the necessary information to make an informed purchase. Thank you for choosing us for your vehicle needs. We hope to serve you again in the future.

May 22, 2024

Excellent customer and speed of service. Quality of service outstanding. Would recommend to others looking for service. More

by levans1182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgenson
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May 23, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback and for recommending our services. We're glad to hear that you were satisfied with our customer service and speed. We strive to provide the best quality service to our customers. We look forward to serving you again in the future.

May 21, 2024

I always take my vehicles to Jim Hudson Ford for service. My service rep Chris Thompson makes sure my vehicles are done correctly and expeditiously. Jim Huson employees go above and beyond. Keep up the good More

by JIMC0065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're thrilled to hear that Chris Thompson and the rest of our team at Jim Hudson Ford have consistently provided you with excellent service. We appreciate your loyalty and look forward to continuing to serve you in the future.

May 21, 2024

Service Rep Mr Sharper and the service crew work as a team. Keep aiming high!!! More

by RKCUMBERBATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr shaper
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May 22, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with Mr. Sharper and our service crew. We will definitely keep aiming high to provide excellent service. Thanks for choosing us!

May 20, 2024

Not trying very hard to locate the issue I have described, something loose under front end of cas More

by jc1950s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Jim Hudson Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience you’ve experienced with diagnosing the issue under the front end of your vehicle. Your safety and satisfaction are very important to us. To address the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

May 20, 2024

Had a great experience with Terrell at Jim Hudson Ford. Would highly recommend if you’re looking for a new vehicle! More

by kenny.ecgs
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Jim Hudson Ford responded

Hi kenny.ecgs, we're thrilled to hear about your positive experience with our team at Jim Hudson Ford. We appreciate your recommendation and look forward to assisting you with any future vehicle needs. Thank you for your review!

May 19, 2024

Was able to find an interment problem with the ac and keep me informed on what happened More

by AMUCKENFUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Hudson Ford responded

We're glad to hear that our team was able to diagnose and address the intermittent issue with your AC. We believe in keeping our customers informed throughout the process. Thank you for your positive feedback!

May 19, 2024

I recommend this center because they absolutely did all the right things to fix my issue. They went above and beyond to make sure it was all correct. The problem was that over a week and a half that my More

by Ryan Panter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgenson
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May 21, 2024 -

Jim Hudson Ford responded

Thank you for your feedback and for recommending our service center despite the communication and cleanliness issues you encountered. We're pleased to hear that we were able to fix your issue correctly and that our team went above and beyond in that regard. We sincerely apologize for the lack of communication during the time your truck was with us. Keeping our customers informed throughout the service process is a priority. To address the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

May 18, 2024

Checked out my vehicle and I had it back the next day. Always polite and courteous More

by Bruce.a.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Hudson Ford responded

We're glad to hear that you had a positive experience with our service. We always strive to provide efficient and courteous service to our customers. Thank you for your feedback!

May 18, 2024

Fernando was very friendly and helpful. He made it a great experience. He was also knowledgeable More

by Jonathanbrodowski
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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May 20, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that you had a great experience with Fernando. We always strive to provide friendly, knowledgeable service. Thank you for your positive feedback!

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