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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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May 18, 2024

Great customer service. The work was done in a timely manner and well. Very pleased with everything. More

by jeemen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback. We're thrilled to hear that you're pleased with our service and the timeliness of our work. We strive to provide the best experience for our customers and your review reaffirms the hard work we put in every day. Thanks again for your kind words!

May 17, 2024

Jeff was the best sales person to deal with. Super easy to talk to and best interests for his customers More

by jgrinberg15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Hudson Ford responded

Thank you for your positive review! We're thrilled to hear that you had such a great experience with our salesperson. We always strive to put our customers' interests first. We look forward to serving you again in the future.

May 17, 2024

The service was excellent. They were prompt and provided a quick turnaround. I drove from downtown Columbia the 30 minutes just for this location because of that, and will a More

by M.Yates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're thrilled to hear that our prompt and efficient service made your 30-minute drive worthwhile. We look forward to serving you again in the future.

May 17, 2024

This dealership is super nice and helpful! The service department is quick and they always look out for you! I really appreciate everyone here!! More

by Alexis Baldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Escamilla
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May 20, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our dealership and service department. We truly appreciate your kind words and look forward to serving you again in the future.

May 17, 2024

Thank you for coming to our office and taking care of our cars. it was seamless and efficient. the reports were detailed. More

by D.FREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Dennis
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May 20, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that you had a positive experience with our service. We strive to provide seamless and efficient service to all our clients. Thank you for your kind words and we look forward to serving you again in the future.

May 17, 2024

The pick up and drop off service made life very easy. Everything was done appropriately in the car came back clean. Thanks guys. More

by SHYPES86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Jim Hudson Ford responded

We're thrilled to hear that you found our pick up and drop off service convenient and that you were satisfied with the cleanliness of your car. We strive to provide the best service to our customers. Thank you for your positive feedback!

May 17, 2024

Delayed response. Dropped off my car Monday and was told to expect Tuesday. Didn’t get in factory until Thursday and still waiting for quote Friday afternoon as this t More

by esccj
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Jim Hudson Ford responded

We sincerely apologize for the delay and lack of communication regarding the service of your vehicle. We understand how frustrating it can be to experience unexpected delays and not receive timely updates. To investigate the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

May 17, 2024

I was really pleased what they did did you do super job On my car More

by NANCYBAYER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 20, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback! We're thrilled to hear that you're pleased with the work we did on your car. We strive to provide excellent service and we're glad we hit the mark for you. We look forward to serving you again in the future!

May 15, 2024

Good service and a big help when buying a vehicle. Great people to do business with. More

by Lemacks11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024

Excellent service and waiting time. Sevice Advisor Chris Thompson is a wonderful representative for Jim Hudson. More

by RUSS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback, RUSS24! We're thrilled to hear that you had an excellent experience with our service advisor. We strive to provide top-notch service to every customer and we're glad to hear that we met your expectations. We'll be sure to pass your compliments along to our team. Thanks for choosing us!

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