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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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May 01, 2024

Took my wife’s Expedition in for new tires and Fernando was on it quickly. He got me checked in and the Expedition back in just a few mins. He kept me informed on the progress and I was out of there in no More

by TRAD.ARCHER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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May 02, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience at our shop, TRAD.ARCHER! We always strive to provide efficient and quality service to our customers. We're glad to know that our team was able to assist you promptly and keep you updated throughout the process. Thank you for choosing us for your tire needs. We look forward to serving you again in the future!

May 01, 2024

Really appreciate the fast, friendly service with my recently acquired Expedition. They took care of 2 recalls with no previous appointment. Much appreciated! More

by FAM6566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with our service, FAM6566! We always strive to provide efficient and friendly service to our customers. Thank you for your kind words and we look forward to assisting you with any future needs.

April 30, 2024

Jackson and Tony made it happen! Went in to browse and those two gentlemen respected every request I had compelling me to take the plunge! Great job gentlemen thanks for the help! More

by matthood83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Potter
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May 01, 2024 -

Jim Hudson Ford responded

Hi matthood83, we're thrilled to hear that you had such a positive experience with our team! We always strive to respect and fulfill every request of our customers. Thank you for choosing us and for your kind words. We hope to see you again soon!

April 28, 2024

Chris Weaver did an excellent job communicating with me and getting the job done, as always. Thank you! More

by Washburn
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad to hear that you're satisfied with our communication and job completion. We look forward to working with you again in the future.

April 28, 2024

Matt Jorgensen and his Service Drive manager was very helpful in diagnosing the issue with my car. More

by amycrowe100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgensen and Jamie Hite
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Apr 29, 2024 -

Jim Hudson Ford responded

We're glad to hear we were able to assist you effectively. Your satisfaction is our top priority. Thank you for your positive feedback!

April 28, 2024

the service was fast and professional, good price for excellent service, I will be back for service in the future. More

by roy_wooding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Jim Hudson Ford responded

Thank you so much for your positive feedback! We're thrilled to hear that you were satisfied with our service and pricing. We look forward to serving you again in the future.

April 28, 2024

First time buyer at Jim Hudson Ford and all I have to say is WOW! No pressure, very friendly a professional stall, Willing to work with you no matter the problem and a very relaxing atmosphere. If I ever ne More

by stixs62
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience at Jim Hudson Ford! We strive to provide a pressure-free, friendly, and professional environment for all our customers. We look forward to assisting you with your future vehicle needs. Thank you for your kind words and for choosing us for your first purchase!

April 27, 2024

Service was great - wait time for service to be completed was longer than originally advised More

by BILLIEBAILEY740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Jim Hudson Ford responded

We're glad to hear that you were pleased with the quality of our service. However, we apologize for the longer than expected wait time. We always aim to complete our services in a timely manner and we're sorry for any inconvenience caused. We appreciate your feedback and will work on improving our efficiency. Thank you for your patience and understanding.

April 26, 2024

My experience was the best I have ever had at a dealership. My salesman was top notch! More

by plumbingbrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donte Freemen 5 stars, Jim Agard
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Apr 29, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience at our dealership and with our salesman. We strive to provide top-notch service to every customer. Thank you for choosing us and for your kind words!

April 26, 2024

always a good experience at Jim Hudson Ford. Shane has been there a long time and I know I can always count on him. More

by WilliamsRH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Apr 29, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experiences at Jim Hudson Ford and appreciate your loyalty. It's great to know that our staff, especially Shane, has been able to consistently provide you with reliable service. We look forward to serving you again in the future. Thank you for your review!

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