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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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March 28, 2024

I enjoyed my experience. Everyone was friendly and the servicing of my vehicle was prompt. More

by PDCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great experience with us and that our team was able to provide you with friendly service and prompt vehicle servicing. We appreciate your business and hope to see you again in the future.

March 28, 2024

Always pleasant, courteous and knowledgeable. Great customer service too. They are one of the reasons I have been a Fird owner for over 50 yrs. More

by grachek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
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Mar 29, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent customer service and are thrilled to hear that you have been a loyal Ford owner for over 50 years. We appreciate your continued support and look forward to serving you for many more years to come.

March 26, 2024

Fast and friendly service. Always have a great day at Jim Hudson Ford. Great bunch of people. More

by RUTHERFORD52000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide fast and friendly service to all of our customers. We're glad to hear that you always have a great experience at Jim Hudson Ford. Our team appreciates your feedback and we look forward to serving you again in the future.

March 25, 2024

Great service all done in a timely manner. Very polite and they were a pleasure to work with. More

by RFRANKLIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent service and are glad to hear that you had a positive experience working with us. We appreciate your feedback and look forward to serving you again in the future.

March 25, 2024

Great service experience and quick turnaround. Will retune to dealership for future service appointments. Thank you More

by TSIMON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We are glad to hear that you had a great service experience with us and that you plan to return for future appointments. We look forward to serving you again in the future.

March 23, 2024

I had a fantastic experience at Jim Hudson Ford Lexington. Ronnie, Fernando and Tony were great to work with and their team worked together to make my purchase a quick and seamless process. I was More

by glenn_posey
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Pack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Pena
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Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for sharing your positive experience at Jim Hudson Ford Lexington! We are thrilled to hear that Ronnie, Fernando, Tony, and the team provided you with excellent service and made your purchase process quick and seamless. We appreciate your recommendation and look forward to serving your friends and family as well. Enjoy your new truck!

March 23, 2024

Great customer service. Very nice and inviting workplace. Took care of me and delivered on what I wanted. More

by clanham82
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alys
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Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We strive to provide excellent customer service and create a welcoming environment for all our customers. We are glad to hear that we were able to meet your needs and deliver on your expectations. We look forward to serving you again in the future.

March 23, 2024

I’ve been servicing vehicles here for three years now. The customer service is great and the waiting room is comfortable. The service reps are easy to work with and keep me coming back. More

by joe@joesoddjobsllc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgensen
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Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for your loyalty and kind words! We strive to provide excellent customer service and a comfortable waiting room for our customers. We appreciate your continued business and look forward to servicing your vehicles for many more years to come.

March 22, 2024

Work was completed when promised. Also our Service Writer Chris Weaver updated about our Expedition. More

by BONDYOTT88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Jim Hudson Ford responded

Thank you for your feedback! We are glad to hear that the work was completed on time and that Chris Weaver kept you informed about your Expedition. We strive to provide excellent service to all of our customers.

March 22, 2024

Left without a real resolution to my vehicle issue. Service people were very friendly but this systems seemed disorganized and seem like I was passed around a bit. More

by RYANSCOTT1784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2024 -

Jim Hudson Ford responded

We apologize for the inconvenience you experienced while trying to resolve your vehicle issue. While we're glad to hear that our service team was friendly, we understand your experience left you feeling frustrated. To address your concerns further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

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