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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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February 01, 2024

Matt is excellent in listening to you and offering the necessary service. My car was ready within 2 hours with the required service completed. More

by dpulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 02, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with Matt, and we genuinely thank you for taking the time to share your feedback with us.

February 01, 2024

Bob Hargrave my service advisor for the last 15 years is very professional and customer service oriented. He take care of all my car/truck service issues in a very timely manner and understands what I ne More

by roses3lsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Jim Hudson Ford responded

We're excited to learn about the exceptional service experience you had at our dealership with Bob. If there's anything else we can do to assist you, please don't hesitate to reach out!

January 31, 2024

Bob Hargrave (service advisor) and the tech(s) who worked on our truck completed the service (APIM replacement/reprogram) without issue and within the time promised. We are full time RVers, and have had our More

by Trips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Jim Hudson Ford responded

We are thrilled to learn about the outstanding experience you had at our dealership! Your decision to provide feedback is sincerely valued, and we greatly appreciate your input.

January 30, 2024

Remote service at home 2 guys that came out were very friendly and did a great job Thank You More

by COVINGTONTOM1
Recommend Dealer
Yes
Employees Worked With
remote service cant remember names
Jan 31, 2024 -

Jim Hudson Ford responded

We genuinely appreciate your positive review. Should you have any future needs, don't hesitate to reach out to us anytime!

January 28, 2024

Good service. Thanks so much. Don’t make people write 15 words. That is too much. More

by campend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Jim Hudson Ford responded

Thank you for your 5-star review! Your feedback is immensely valuable to us, and we sincerely appreciate your meaningful contribution.

January 28, 2024

Rapid quality service! What else can you ask for? We are a five Ford family and this is why. More

by STVN.CURRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Freeman
Jan 29, 2024 -

Jim Hudson Ford responded

We're excited to learn that your experience at our dealership was truly exceptional!

January 27, 2024

I was there early and was taken right then and was out within a couple hours. More

by BCPJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Jim Hudson Ford responded

We're excited to learn that your experience at our dealership was truly exceptional!

January 27, 2024

Chris was fabulous as always. Got all three of our vehicles serviced in a couple days, working hard to make it convenient to drop off and pick up each. And as always I appreciat More

by CHARLIECOMPTON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Jim Hudson Ford responded

We appreciate your positive experience with Chris. If you need further assistance, feel free to reach out to us at any time.

January 27, 2024

I had a surprise breakdown at the dealership with our car. The service department quickly came to look at our car and evaluated the problem. We left the car with the dealership to look at the car and det More

by BLUEMINIDRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience with Jessica, and we genuinely thank you for taking the time to share your feedback with us.

January 24, 2024

Always helpful and professional. Explains the process to you and keeps you up to date on the progress of your vehicle. More

by STACIEDUNN903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Jim Hudson Ford responded

Your positive feedback about your dealership experience is sincerely valued by us.

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