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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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December 06, 2023

Jake, the service writer is always courteous and listens very intently. He answered all my questions and is genuinely concerned with our service satisfaction. Thank you very much. More

by DFMILLS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Wamsley
Dec 07, 2023 -

Jim Hudson Ford responded

We appreciate your willingness to share your exceptional experience with Jake. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

December 03, 2023

I shopped every other dealership in the area before making my purchase with Jim Hudson. They had the best customer care from sales to finance and management that I had experienced anywhere. Pricing was More

by morrisonusa
Recommend Dealer
Yes
Employees Worked With
Rene Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Agard
Dec 04, 2023 -

Jim Hudson Ford responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

December 01, 2023

John Cook was a wonderful salesman! He was friendly and helpful during the purchase process and has continued to be helpful even after the purchase of my vehicle which I absolutely love More

by SCOOBYSHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Jim Hudson Ford responded

We appreciate your willingness to share your exceptional experience with John. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

November 30, 2023

Fast and friendly service. Dropped off car and came back in a couple of hours to pick up More

by JEFFSHARTZOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Jim Hudson Ford responded

We express our heartfelt gratitude for sharing your experience with us.

November 28, 2023

Excellent service each and every time. Always very informative and helpful in explaining services needed and cost. More

by CKSC0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Dennis, Shane
Nov 30, 2023 -

Jim Hudson Ford responded

Your positive review is greatly valued by us. If you ever need further assistance in the future, please feel free to reach out to us without hesitation!

November 26, 2023

Very friendly and very easy to work with. Great cars and great service. 5 stars all around ! More

by taylor.el6557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremain Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 26, 2023

We had a wonderful experience. Great guidance. Courteous & knowledgeable salesman. Happy with our choice Of vehicle. We were served well from beginning to finish. More

by donna.sox.miller
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Nettles
Nov 27, 2023 -

Jim Hudson Ford responded

We're sincerely thrilled to hear about the outstanding experience you had at our dealership! We truly value your choice to share your feedback with us.

November 26, 2023

Friendly dealership had my oil change done while I got breakfast and got me back on the road. More

by rajohnson.chemist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

November 26, 2023

Very accommodating. Fast service. Explanation of work was very easy to understand. Very helpful. This is not an English class. You get what I write. More

by MABRYB1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Smith
Nov 27, 2023 -

Jim Hudson Ford responded

We're delighted to learn that your experience at our dealership was truly exceptional!

November 26, 2023

I took my truck in for an oil change and fix the F250 " death wobble" it had. After 3 trips and almost $6k, it is still not fixed. I finally had to just go pick it up, because they weren't doing anything. More

by Greg Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Jim Hudson Ford responded

We regret the ongoing issues you've experienced with your F250, and we sincerely apologize for any frustration caused. Our commitment is to provide effective solutions, and it's disheartening to hear about your unresolved concerns. To address this matter promptly, we encourage you to reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

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