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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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November 26, 2023

Repair was done in a timely and professional manner. I would definitely recommend this service department. More

by DLADAMS1718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Freeman
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Nov 27, 2023 -

Jim Hudson Ford responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

November 25, 2023

Matt J went above and beyond my expectations for service when I brought my wife’s car in for a surprise detail birthday present, the vehicle valet staff were courteous and punctual, and the detail to the ve More

by AKP1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgensen
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Nov 27, 2023 -

Jim Hudson Ford responded

We appreciate your willingness to share your exceptional experience with Matt. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

November 25, 2023

Car repair was quick and the car was ready the same day. Courtesy ride was great. More

by michelecc40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgenson
Report | Print
Nov 27, 2023 -

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

November 23, 2023

Making an appointment was quick and easy. Everyone was knowledgeable from making the appointment to picking up my vehicle. More

by JTSTANG1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Walmsley
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Nov 27, 2023 -

Jim Hudson Ford responded

Your positive review is sincerely appreciated. Should you ever need assistance or have additional needs in the future, please be assured that we're here to help.

November 23, 2023

They made it such an easy process to buy my truck. Thank you Ronnie Pack and John Cook! More

by HUNTER Buff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Pack and John Cook
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Nov 27, 2023 -

Jim Hudson Ford responded

We are happy to hear that. Thanks for taking the time and letting us know.

November 23, 2023

Always knowledgeable about my truck information. Helpful during checkout. Did an in depth diagnostic on my truck More

by SURFERDUDE1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgensen
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Nov 27, 2023 -

Jim Hudson Ford responded

We express our heartfelt gratitude for sharing your experience with us.

November 22, 2023

Matt was very helpful. Did exactly what he said he would do in the timeframe he said it would happen. More

by JT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jorgenson
Report | Print
Nov 27, 2023 -

Jim Hudson Ford responded

We appreciate your willingness to share your exceptional experience with Matt. Your business holds great importance for us, and we look forward to the chance to serve you once again in the near future.

November 22, 2023

Love this dealership. Always friendly, courteous and thorough. I only purchase and service my vehicles at Lexington ford. More

by TONYALMBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Jim Hudson Ford responded

We express our heartfelt gratitude for sharing your experience with us.

November 21, 2023

Very helpful and kept me in the loop the whole time and allowed me to make decision about my vehicle guilt free! More

by jshove24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in service was fantastic. 5 stars
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Nov 22, 2023 -

Jim Hudson Ford responded

We're thrilled to hear about your positive experience! Our team is dedicated to keeping you informed and ensuring a seamless process. It's fantastic to know that you felt empowered to make decisions about your vehicle without any guilt. We appreciate your feedback and look forward to serving you again in the future! If you have any further comments or suggestions, feel free to share. Thank you for choosing our services!

November 19, 2023

Because of my buying experience with this dealership I will not step foot at that place ever. Sharks strategy! More

by gherasimcezar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Amodio
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Nov 21, 2023 -

Jim Hudson Ford responded

We appreciate you taking the time to share your feedback about your buying experience with our dealership. We apologize if your experience did not meet your expectations, and we take your concerns seriously. Our goal is to provide a positive and transparent buying process for our customers, and we regret if we fell short in your case. To better understand the specific issues you encountered and address any concerns you may have, we encourage you to contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

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