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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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August 27, 2024

Service was easy to schedule. The staff was great getting me checked in and finished up with no issues. More

by dmwiseman965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jim Hudson Ford responded

Thank you for your review! We’re glad to hear that scheduling was easy and that our team provided smooth and efficient service. If you need any further assistance, we’re here to help!

August 26, 2024

Excellent communication throughout the entire process. Chris Thompson went far beyond what you would normally expect; keeping me informed with updates and an accurate pick up time. Everyone was very fri More

by cdanser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Jim Hudson Ford responded

Thank you for the wonderful feedback! We’re thrilled to hear that Chris and our team exceeded your expectations with communication and updates. We appreciate your recommendation and look forward to serving you again!

August 26, 2024

Chris Thompson is always the best! The dealership had my car for weeks. Though I was given an appt to bring it in, it still took two weeks for it to even have an initial evaluation by More

by SAEEDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Quick and helpful service. Pulled right in and helped immediately. Did not wait long and service was great. More

by clanham82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We’re pleased to hear that you experienced quick and efficient service. If you need anything else, we’re here to help!

August 25, 2024

Once again Matt was great to work with, he really listened to the problem and did everything he could to help and fix the issue! More

by JBURKS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 26, 2024 -

Jim Hudson Ford responded

We’re delighted to hear that Matt and our team provided excellent service and effectively addressed your issue. Thank you for your continued trust in us!

August 24, 2024

Excellent service was provided in the Quicklane. They got me in and out promptly, and Chris Weaver kept me updated on the services needed and let me know what services would be required in the futur More

by krw130lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Jim Hudson Ford responded

We’re glad to hear you had an excellent experience! It’s great to know that Chris and our team kept you informed throughout the process and provided helpful updates on future services. Thank you for your feedback!

August 24, 2024

This is a good placed to go for service. Everyone is polite and goes out of their way to help you. My truck was delivered to my driveway when completed. Thanks. More

by mrdavidcrabtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re glad to hear that our team was helpful and that you appreciated the convenience of having your truck delivered. We look forward to assisting you again in the future!

August 24, 2024

Very satisfied, they work with me on the price great salesman. Will definitely try to use them on my next vehicle More

by sgracey1025
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Jim Hudson Ford responded

We’re thrilled to hear you’re very satisfied with the service and pricing! Thank you for your kind words about our team. We look forward to assisting you with your next vehicle purchase!

August 24, 2024

Very friendly service. They were able to get my truck back to me the very next day. More

by JPGOEGELINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Jim Hudson Ford responded

We’re glad to hear you had a friendly experience and that we could get your truck back to you so quickly. Thank you for your feedback, and we look forward to assisting you again!

August 23, 2024

I went in for oil change &tire balance and rotate. When I got in the car to leave it was making a terrible sound. I turned around and went back. The lug nuts on the drivers side back tire were all loo More

by CHINADOLL29054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Hargrave
4.0
This rating includes all reviews, with more weight given to recent reviews.
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