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1,599 Reviews of Jim Hudson Ford - Service Center
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July 19, 2023
They have limited mechanics working on cars that cause massive delays. The dealerships don't have most of the parts to fix cars and are on back order. They don't even have rentals for the customers that w massive delays. The dealerships don't have most of the parts to fix cars and are on back order. They don't even have rentals for the customers that won't be getting there car back after a week. They don't give you daily updates. Ford company as a whole now really sucks and need to get their stuff in gear to properly help their Clients. More
by FAYTALSEIF
Verified Customer
July 19, 2023
Oil change service was done quicker than I have ever had done in past services it took 3-4 hrs while waiting on service . done in past services it took 3-4 hrs while waiting on service . More
by mjwest3
Employees Worked With
July 19, 2023
Great service experience the service department and the technician that fixed my truck were top notch will recommend to all my friends technician that fixed my truck were top notch will recommend to all my friends More
by tommy.robbins
July 18, 2023
Service was good, Bob Hargrave was very helpful with service details and speculation on time period of any service. service details and speculation on time period of any service. More
by BobGodley
Employees Worked With
July 17, 2023
John cook has always gone above and beyond when selling me a car and always has great follow through for anything I need after the sale as well! I have always been pleased with the service department too! me a car and always has great follow through for anything I need after the sale as well! I have always been pleased with the service department too! More
by towens16
Employees Worked With
July 17, 2023
CHRIS WEAVER ALWAYS GOES ABOVE & BEYOND. ALWAYS COURTEOUS. EXTREMELY PLEASED WITH THE SERVICE I RECIEVED DURING MY VISIT. ALWAYS COURTEOUS. EXTREMELY PLEASED WITH THE SERVICE I RECIEVED DURING MY VISIT. More
by wroberson819
Employees Worked With
Other Employees :
WAYNE ROBERSON
July 17, 2023
I left a voicemail for my preferred advisor with no response. Called and made appointment which was easy enough. Didn’t receive call when car was ready. Called to check on car and was told it was ready response. Called and made appointment which was easy enough. Didn’t receive call when car was ready. Called to check on car and was told it was ready. Went to pick up and was asked if someone had called to tell me it was ready? xxx! It was almost like I had bothered him and showed up without being notified. Still no interaction with my preferred advisor. I made an appointment and the car was dropped on Thursday night and no notification of it being ready by 2:30 for routine maintenance, no surprises. Providing friendly customer service should always be a given and not a disappointing expectation. More
by pgriffin0604
July 17, 2023
This dealership always goes above ad beyond to help and serve. Sales and service are always attentive and professional. serve. Sales and service are always attentive and professional. More
by FALLON.HINES
July 17, 2023
Excellent service techs. Very professional, friendly and knowledgeable. I was kept up to date throughout the time I was waiting. Very professional, friendly and knowledgeable. I was kept up to date throughout the time I was waiting. More
by TRAD.ARCHER
Employees Worked With
July 16, 2023
Great service with great prices. Friendly and professional staff with clean and modern facilities. 15 Friendly and professional staff with clean and modern facilities. 15 More
by THOMAS.JEFFERY2
