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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews
Call Service Center (803) 359-4114

1,598 Reviews of Jim Hudson Ford - Service Center

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August 14, 2024

Fast and friendly service even though there seems to be a disconnect between the dealers and FordPass More

by backley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2024

Professional. Understands the customer’s needs. Immaculate facility. They will definitely be the dealership I recommend to my friends. Made my experience pleasurab More

by janeteady58
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Slaven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Germaine, Gaston
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Aug 21, 2024 -

Jim Hudson Ford responded

Thank you for your kind words! We’re delighted to hear that our team met your needs and that you had a pleasant experience. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future.

August 13, 2024

The dealership is alway helpful, kind, and communicates well in services provided to me. Buy local. More

by MARTINA94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carri Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Jim Hudson Ford responded

Thank you for your support and kind words. We appreciate your business.

August 13, 2024

Excellent customer service from all employees. I would recommend Jim Hudson Ford to anyone looking to have a great experience buying a car. More

by tgooding0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaquan Garner 5 Star
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Aug 14, 2024 -

Jim Hudson Ford responded

Thank you for your recommendation and positive feedback on our customer service.

August 12, 2024

The Service Department is always very accommodating when trying to get my F-150 or Bronco in for service. The ladies that usually answer the phone are true superstars. More

by CARVERHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Jim Hudson Ford responded

We appreciate your kind words about our service department and staff. Thank you for choosing us for your F-150 and Bronco needs.

August 08, 2024

Excellent car dealership. Great mobile repair and maintenance service team. Came to my home , changed my oil, did recall service and other items. Did a great job. Thanks. More

by bsh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Jim Hudson Ford responded

We appreciate your positive feedback. Thank you for choosing our dealership and mobile service team.

August 08, 2024

Everyone was awesome! ! Great customer service. I love that they kept me updated about my car. More

by JHAR90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Jim Hudson Ford responded

Thank you for your positive feedback! We're glad our communication met your expectations.

August 08, 2024

Chris was wonderful to work with Chris was wonderful to work with Chris was wonderful to work with More

by KENLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Jim Hudson Ford responded

We're glad you had a positive experience. Thank you for your feedback.

August 07, 2024

Like everywhere, the parts supply line is horrible. Then we wait for a mechanic to put the part(s) in. The business is all about parts an labor. The service associates have an impossible job. More

by scotthoogenboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Jorgenson
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Aug 09, 2024 -

Jim Hudson Ford responded

Thank you for sharing your feedback. We understand that parts supply issues and wait times for repairs can be frustrating. Our team is dedicated to providing the best service possible despite these challenges. To discuss the matter further, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

August 07, 2024

always great service with a smile at Jim Hudson Ford. I wouldn’t go anybody else for car service. More

by RJKAM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not listed
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