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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,599 Reviews
Call Service Center (803) 359-4114

1,599 Reviews of Jim Hudson Ford - Service Center

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July 13, 2023

I think the workers at this Dealership work very hard to please their customers and they give the best service possible. Thank You ! More

by FYANDREWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

FYANDREWS responded

Thank You !

July 12, 2023

I had an excellent experience with the mobile oil change from Jim Hudson Ford. I would recommend this service to any customers. More

by CWAITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 12, 2023

The mobile service was great. Very convenient. Suggest calling when it is noticed that the.service will be later than the scheduled time. More

by SIMMONS382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam is as great. Cannot rate others as I did not interact with them. That is why 3 stars.
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July 12, 2023

Appointment time was scheduled and done in a timely manner. Shane was excellent, explaining procedure to me. More

by TERIPRESSLEY919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
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July 12, 2023

It took 2 trips but I think it’s fixed. Thanks to the service manager. I will return for service. More

by Robalo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2023

Awesome service! Staff knowledge and experience just what we were looking for in servicing out vehicle. More

by DRPERRINE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Vaughn 5??
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July 11, 2023

I have taken my vehicle 3 times for the same problem and taking it tomorrow for trip number 4 for you to attempt to fix it!!!!! I am about to run out of patience with this dealership after soooo many trips More

by rgellis84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Sharpe
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Aug 09, 2023 -

Jim Hudson Ford responded

Thank you for bringing this matter to our attention. Your feedback is highly valued as we continuously strive for improvement. To discuss your experience further, please feel free to contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com. I am eager to address any concerns you may have.

July 11, 2023

Had a communication problem with servicej representative He said one thing and did not follow through on it More

by drk.tdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 11, 2023

Sales person was not pushy at any point. If and when I buy it will be from this dealership. More

by 1jodygreen
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Mestey
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July 10, 2023

Chris dealt with my wife and really took care of her. The work was done on time, and I would like to deal with Chris in the future. More

by dhoward7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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