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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,598 Reviews

1,598 Reviews of Jim Hudson Ford - Service Center

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July 10, 2023

It easy to get service and Jacob kept me notified of the status of my car. The young lady who helps with the loaner car is super efficient and always very helpful!! More

by ganttrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Walmsley
July 10, 2023

I brought my vehicle in for (what seemed to be) a smaller repair. The service center ended up working on the computer and it crashed. At first, I was called and the repair amount was over $1,500. The mana More

by JBCOUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Aug 09, 2023 -

Jim Hudson Ford responded

We are very sorry for the disappointing dealership experience you had. This completely opposes our unwavering commitment to providing exceptional customer service. We humbly ask you to reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com to address your concerns.

July 10, 2023

Matt in the Service Area is always on top of his game. great guy to work with. More

by efreeman73.ef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt R
July 10, 2023

Jim Hudson Ford solved my problem on my 08 f-250 and got me on the road with no issues. More

by ERICKSONV55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

All the work was done in a timely manner and the hospitality of the service department was top notch. More

by BRANDANKNOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris is a outstanding service center professional.
July 10, 2023

They do awesome work and treat everyone with so much respect that's what I love about Jim Hudson Ford More

by DEACONROBERTMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Service was timely and friendly. I appreciate the efficiency of the service and not being bugged about adding other services. More

by chendrix57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

They were polite, fast and helpful. They were able to answer other questions I had also. More

by and9778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Chris Thompson does a great job every time i come in and he will make sure everything is taken care of. More

by GEANIECOCKRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Chris T. is one the most if not the best Service Advisor show high lever of customer service quality.to all. All-around communication Tech/Customer. More

by BSTEWAR44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TECH (S) 300003
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