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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,599 Reviews
Call Service Center (803) 359-4114

1,599 Reviews of Jim Hudson Ford - Service Center

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July 09, 2023

Chris Thompson does a great job every time i come in and he will make sure everything is taken care of. More

by GEANIECOCKRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2023

Service manager friendly and helpful and courteous. Professional and expert technicians gave timely dedicated operations. More

by BOEJONZOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2023

Excellent service and knowledgeable staff keeps me coming back time and time again. Thank you More

by JAMIE.MCELROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 09, 2023

Extremely long wait time. Had my vehicle for 2 weeks. Could have notified me when parts came in to drop it off. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob, Whamsley
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Aug 09, 2023 -

Jim Hudson Ford responded

We sincerely apologize for any inconvenience you experienced during your visit to our dealership. Your feedback is highly valuable to us as we continuously improve our services. Please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

July 09, 2023

It was a quick and efficient replacement of Airbags. The Technician was friendly and quite knowledgeable. More

by hardendavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2023

1 pm appointment Didn’t look at vehicle until a week later Tried calling but nobody could give me info as to the problem More

by donnievgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
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Aug 09, 2023 -

Jim Hudson Ford responded

We are very sorry for the disappointing dealership experience you had. This completely opposes our unwavering commitment to providing exceptional customer service. We humbly ask you to reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com to address your concerns.

July 08, 2023

Helpful nice clean good people. Very friendly eager to help you. Could be faster with time. More

by CFCONNIEFLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2023

Everyone was Fantastic! Honestly, we bought here instead of continuing to look because of the good people taking care of us. More

by MARIBELBROWN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krysten
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July 08, 2023

Over the years we have purchased over 20 vehicles from the Jim Hudson Dealerships. This is a combination of personal and fleet vehicles. We have never been disappointed. From sales to service, they c More

by STUART21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 08, 2023

I had made an appointment for my truck service. When I dropped it off I was informed it would likely take a week. I was surprised by this. I'm not sure making an appointment was worth the troubl More

by medens7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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