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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,599 Reviews

1,599 Reviews of Jim Hudson Ford - Service Center

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July 06, 2023

This dealership is ridiculous. I wouldn’t recommend them to anyone and I will never buy another car here. I have had the absolute worst experience with them. More

by twiggleecolby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Jim Hudson Ford responded

We sincerely apologize for the subpar experience at our dealership. Customer satisfaction is our utmost priority, and we appreciate your valuable feedback. Please contact Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com to discuss your concern. Thank you for bringing this to our attention.

July 06, 2023

Was very informative and kept me updated on the progress of service during this time More

by RAY.FLOWERS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

I always enjoy my visit. Friendly staff and clean waiting room. will recommend to others More

by duncansherrard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

I always receive quality service when going to Jim Hudson. We won't take our vehicles anywhere else. More

by Sean.burri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

The team at Jim Hudson was courteous, professional and prompt in answering my questions. They made the process simple and hassle free. More

by gcolbert0
Recommend Dealer
Yes
Employees Worked With
John Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

THE SERVICE ADVISOR THAT WORKED WITH ME WAS EXTREMELY KNOWLEDGEABLE AND HELPFUL. hIS NAME WAS CHRIS. ALTHOUGH THERE WAS AN ISSUE, HE HANDLED IT QUICKLY AND PROFESSIONALLY. I WILL DEFINITELY BE GOING BACK More

by BUSTERWAY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Excellent service on my vehicle and a great experience! Bob Hargrave does a great job as always! More

by tom@psisc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Always very professional and courteous! Mobile service was convenient and quick. Will definitely utilize this again! More

by Zachary Watkins
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Jacobi
July 05, 2023

It was great and done in a timely manner. Always a pleasure and great service . More

by Doobee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Friendly staff. Welcoming environment and they always have a solution to our need. We love Mr. Ronnie! More

by FIORELLASAN2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hargrave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie
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