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Jim Hudson Ford - Service Center

Lexington, SC

4.7
1,599 Reviews
Call Service Center (803) 359-4114

1,599 Reviews of Jim Hudson Ford - Service Center

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June 30, 2023

Service was performed in an efficient, timely manner. I was kept well informed of what repairs were necessary and the cost. More

by rwalters8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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June 29, 2023

Shane has always done great service for me Without question always excellent service Shane has always been very good to me More

by jk.sizemore44
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane Sharpe
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June 29, 2023

I went in thinking I was getting a 45,000 mile checkup for the advertised special price of 69.95 but when I got the bill, it was $583 largely because of other transactions the dealer performed without my More

by Rjbonacum
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Chris Dawkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Jim Hudson Ford responded

We understand the frustration or disappointment you may have encountered during your recent dealership visit, and we offer our sincere apologies. Your feedback is incredibly important to us, and we genuinely appreciate your willingness to share your experience. To ensure we address your concerns promptly and effectively, please reach out to Customer Relations Manager, Carri Watkins, via email at cwatkins@jimhudson.com

June 29, 2023

Great people to deal with. Great service center love the moble service that's why I go to Jim Hudson Ford More

by LORASTAN12520
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Alvarez
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June 28, 2023

Changed my fuel filters, it was quick and easy, and fair market pricing. Friendly service department personnel. More

by ERICKSONV55
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
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June 28, 2023

Scheduling was easy, the representatives were friendly and kept me updated, the typical service I have come to expect at this dealership. More

by HOKIE971
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Jorgdenson
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June 28, 2023

So pleased with the Customer Care experience at Jim Hudson that I’m a 2nd time customer! My Salesman was Jim Agard who worked to ensure my car buying experience was seamless! Go Jim Hudson!!!! Woo Hoo! More

by SNHARVEY33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terrell Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 27, 2023

Awesome service online scheduling great helpful staff very professional answered any questions had overall great experience More

by kylelucas031276
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris service department
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June 26, 2023

Jim Hudson Ford always does a good job performing maintenance on my F-150 truck. More

by notonfacebook
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
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June 25, 2023

The service center did a great job of keeping me informed on the repairs needed on my suv. The repairs took less time than originally estimated. More

by LWGANTT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Dawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Hargreaves
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