2,155 Reviews of Jim Hudson Lexus - Service Center
Excellent service experience As usual I found the associates at Jim Hudson to be very personal, professional, and knowledgeable. From the time I drove on to the lot until the tim As usual I found the associates at Jim Hudson to be very personal, professional, and knowledgeable. From the time I drove on to the lot until the time I left I was greeted with a smile and a genuine concern that all my needs where being met beyond my high expectations. While there I was able to observe the interaction of other customers and it’s my opinion that my experience was not the exception but rather the norm. I highly recommend this organization to anyone looking for a highly satisfying and mutually rewarding automotive experience. More
Outstanding Service! Shannon was great. She handled my situation with efficiency and professionalism. She is a great asset to your team. I had to jump start my car over th Shannon was great. She handled my situation with efficiency and professionalism. She is a great asset to your team. I had to jump start my car over the weekend. Shannon checked my battery's life. I thought it would be prorated. However, she said it was free! More
Excellent customer service! Used valet service and they were very responsive and provided me with a loaner while my car was being serviced. Also recommended that I wait on brake Used valet service and they were very responsive and provided me with a loaner while my car was being serviced. Also recommended that I wait on brake service. More
Fast and convenient! Went in for a 110,000 mile service. Was "out the door" in just over and hour and had a very roomy and comfortable workstation in which to get work do Went in for a 110,000 mile service. Was "out the door" in just over and hour and had a very roomy and comfortable workstation in which to get work done while waiting. More
Awesome service!! What a great experience at Jim Hudson Lexus dealership. While having my car in for a repair they let me drive a courtesy car which helped me so much.! What a great experience at Jim Hudson Lexus dealership. While having my car in for a repair they let me drive a courtesy car which helped me so much.!! Thanks for taking such good care of me. More
5 Star Service Such a great experience!! I am an out of towner. All I did was contact Darryn to tell him it was time for service and Sam called to schedule my servi Such a great experience!! I am an out of towner. All I did was contact Darryn to tell him it was time for service and Sam called to schedule my service. Bob brought me a car to drive will mine was serviced and then returned mine. It gets no better than this for a single mom with three children that owns an accounting firm and is in the middle of tax season. Thank you, Jim Hudson Lexus!!! More
Oil change and tire pressure sensor We stopped by on a Friday afternoon with no appointment for service. Our car needed an oil and filter change and our low tire pressure indicator was We stopped by on a Friday afternoon with no appointment for service. Our car needed an oil and filter change and our low tire pressure indicator was on even though none of the tires were low on air. We expected to drop the car off and wait till early the next week before they could service the vehicle since we didn’t have an appointment. They were able to take the car in right away and serviced it that afternnoon. More
Friendly, superior service They go beyond average service to excel in all areas of dealing with their clients. Their customers are all treated as number one. And they always d They go beyond average service to excel in all areas of dealing with their clients. Their customers are all treated as number one. And they always do it with a smile. More
Great service while visiting from out of town Danny took great care of me while I was in town visiting my family. Provided me with a loaner for my inconvenience and got my car repaired for pick u Danny took great care of me while I was in town visiting my family. Provided me with a loaner for my inconvenience and got my car repaired for pick up the next day. Great, friendly service from the entire team and car looks great after complimentary wash as well. Thanks!!! More
Battery Replacement The service department is so friendly and helpful. They replaced my battery quickly and did a great job! I wouldn’t take my car anywhere else. The service department is so friendly and helpful. They replaced my battery quickly and did a great job! I wouldn’t take my car anywhere else. More