2,155 Reviews of Jim Hudson Lexus - Service Center
Great service experience We had a problem with the passenger side window. We were scheduled for an appointment at our convenience and provided a loaner car promptly. The se We had a problem with the passenger side window. We were scheduled for an appointment at our convenience and provided a loaner car promptly. The service was performed quickly and completely. The staff were all very professional and courteous. More
ES 350 service- great job by Matthew Johnson I had my ES350 serviced Jan. 9th and I could not be more pleased. All of the Jim Hudson people were courteous and helpful, and I want you to know M I had my ES350 serviced Jan. 9th and I could not be more pleased. All of the Jim Hudson people were courteous and helpful, and I want you to know Matthew Johnson did an excellent job. He listened, took care of the issues and kept me informed as to what was happening as they worked on the car. He made me want to come back-I wish I Iived closer to the dealership. More
Outstanding customer service Very good customer service and friendly staff, always smiling and ready to help..I'm always satisfied when I leave the dealership thanks for your high Very good customer service and friendly staff, always smiling and ready to help..I'm always satisfied when I leave the dealership thanks for your high level of service More
Efficient and timely service. As always, Lexus employees were considerate of my time and informed me of the estimated wait time for my car to be serviced, and the customer waiting As always, Lexus employees were considerate of my time and informed me of the estimated wait time for my car to be serviced, and the customer waiting area was clean and inviting. More
Very nice, good service from everyone I talked with. Every one was polite, very professional, concern about the service of the car, which is very good. All employees that I talk with made sure that Every one was polite, very professional, concern about the service of the car, which is very good. All employees that I talk with made sure that I was being waited on and comfortable. Wait time was good, Never want your dealership to rush on my car I want the best of service. Thanks for your great service. More
GREAT SERVICE I have always had great service and support from the service and the sales team. I would highly recommend Jim Hudson Lexus and Jim Hudson Toyota t I have always had great service and support from the service and the sales team. I would highly recommend Jim Hudson Lexus and Jim Hudson Toyota to anyone. Their timing of their appointments and on time and they keep you updated as to where they are in your service. More
Excellent I was very please with Service representative and very satisfied with the work done on my vehicle. I was also very pleased that the comfort of the I was very please with Service representative and very satisfied with the work done on my vehicle. I was also very pleased that the comfort of the waiting area. More
Great Service The service is great. The dealership is very clean and customer oriented. My service rep Shannon was very friendly and knowledgeable. My service tech The service is great. The dealership is very clean and customer oriented. My service rep Shannon was very friendly and knowledgeable. My service tech Tyler was very knowledgeable as well and let me know what to expect in the future as far as mechanical work that needed to be done. Great experience! More
I had a wonderful experience. Matt was awesome. Lounge area was also awesome. Car was good as new when I got it back. And it looked pretty! Thanks, guys! Will be coming back soon! Lounge area was also awesome. Car was good as new when I got it back. And it looked pretty! Thanks, guys! Will be coming back soon! More
Awesome ! When you arrive someone greets you with a smile. They are glad to see me, what a warm feeling. Next they hold the door and direct you to a service off When you arrive someone greets you with a smile. They are glad to see me, what a warm feeling. Next they hold the door and direct you to a service office. What a special feeling, and I appreciate the kindness. More