Jim Hudson Lexus - Service Center

Great as usual Excellent service. Personnel were very accommodating and knowledgeable. I have been dealing with The same service agent for years and I always route m Excellent service. Personnel were very accommodating and knowledgeable. I have been dealing with The same service agent for years and I always route my appointments through Melvin Alston. More

Maintenance Shaun was great help. He made my experience perfect. Even after the service he made sure he found the things which I left in loaner. Shaun was great help. He made my experience perfect. Even after the service he made sure he found the things which I left in loaner. More

Great experience each time I go. Staff is always friendly and accommodations are always convenient and comfortable. Making an appointment is hassle free and I always k each time I go. Staff is always friendly and accommodations are always convenient and comfortable. Making an appointment is hassle free and I always know what to expect. More

Excellent Service For over twenty years, we have received EXCELLENT Service!! We especially ask for Sam Mercado. He is courteous, kind and take good care of us For over twenty years, we have received EXCELLENT Service!! We especially ask for Sam Mercado. He is courteous, kind and take good care of us More

Always outstanding! Matt was so courteous, kind, and professional! When I had questions, he explained my warranty in detail. He also connected me with the repair departme Matt was so courteous, kind, and professional! When I had questions, he explained my warranty in detail. He also connected me with the repair department and introduced me to one of their staff. Matt set up the time for that appointment and reserved me a loaner car for next week. He went above and beyond! I also really enjoyed talking with other customers and we all agree that besides the wonderful people working there, the snacks and waiting area are magnificent! I always have an exceptional experience! More

Excellent Service My service was excellent. Whenever I go to have my service done, Melvin Austin always take good care of me and my car. I enjoy working with him. Th My service was excellent. Whenever I go to have my service done, Melvin Austin always take good care of me and my car. I enjoy working with him. Thanks,Melvin for excellent service. More

GS 350 F-Sport Service We have had nothing but helpful, friendly service at Jim Hudson. Whether it was buying the car or coming in for service, experience is top notch. I ha We have had nothing but helpful, friendly service at Jim Hudson. Whether it was buying the car or coming in for service, experience is top notch. I have grown up with Lexus in NC and Jim Hudson is definitely representing the brand well. More

Regular maintenance was done efficiently and Danny kept me informed on the status several time throughout the process and made certain I was comfortable while waiting fo was done efficiently and Danny kept me informed on the status several time throughout the process and made certain I was comfortable while waiting for service to be completed. More

Excellent!!! Mr Melvin explain everything that is being done to my vehicle and give me an estimate price which I love. Thanks Mr Melvin for your honesty!!! Mr Melvin explain everything that is being done to my vehicle and give me an estimate price which I love. Thanks Mr Melvin for your honesty!!! More

60,000 Mile Service This service visit, as with all others, was so easy. Drive in, exchange information with Service Consultant, and drive off to work in Loaner Vehicle This service visit, as with all others, was so easy. Drive in, exchange information with Service Consultant, and drive off to work in Loaner Vehicle. Leave work and pick up my car. So convenient, and staff are always friendly and professional. Thank you. More