2,151 Reviews of Jim Hudson Lexus - Service Center
Great experience Thank you so much for giving me a loaner vehicle to drive while you serviced my car and redid the tint on the passenger door! Thank you so much for giving me a loaner vehicle to drive while you serviced my car and redid the tint on the passenger door! More
Great It is all ways a pleasant experience the staff and service members are so courteous and knowledgeable I would definitely recommend it. I waited on my It is all ways a pleasant experience the staff and service members are so courteous and knowledgeable I would definitely recommend it. I waited on my vehicle and it was not a long wait time and the waiting area is A plus. More
Nail in tire Had nail in tire. Was told how long it would take to analyze and fix and I said I was headed out of town and they gave me a loaner car in minutes!!! Had nail in tire. Was told how long it would take to analyze and fix and I said I was headed out of town and they gave me a loaner car in minutes!!! More
Great experience with Tony Locklear Tony was extremely kind and helpful during my service experience. He explained things thoroughly and continued to check on me as I waited in the wait Tony was extremely kind and helpful during my service experience. He explained things thoroughly and continued to check on me as I waited in the waiting area. Service was the best yet for me! More
Service Review I wasn't expecting them to be opened on Saturdays, but I was wrong because someone returned my text message after booking a service appointment, I wasn't expecting them to be opened on Saturdays, but I was wrong because someone returned my text message after booking a service appointment, More
Superior customer service First visit with my new Lexus for a service check and the experience was just more than I expected. All the staff made me feel welcome and told me wha First visit with my new Lexus for a service check and the experience was just more than I expected. All the staff made me feel welcome and told me what they were going to do and how long it would it would take to perform the service. i am very pleased with the great service and friendly staff. More
Consistently excellent service As always, Jim Hudson Mexus goes above and beyond with their unparalleled customer service! Melvin and his entire team in the Service Department are w As always, Jim Hudson Mexus goes above and beyond with their unparalleled customer service! Melvin and his entire team in the Service Department are wonderful to deal with. More
Service department I pull in, greeted immediately, leave car, phone call to say it's ready, service dept greets me again and explains service and I drive off in a car wa I pull in, greeted immediately, leave car, phone call to say it's ready, service dept greets me again and explains service and I drive off in a car washed and serviced until next time. Great job! Thanks More
Very professional Always have a good experience when I bring my car in for service. They are professional and answer all questions. Work done is the highest quality. Always have a good experience when I bring my car in for service. They are professional and answer all questions. Work done is the highest quality. More
quick and easy drop off / loaner car ready/ easy pick up It is a pleasure to come in for service. Everyone is very helpful the facility is clean and inviting and the service is efficient. I like that they It is a pleasure to come in for service. Everyone is very helpful the facility is clean and inviting and the service is efficient. I like that they estimate a time for pick up and hit it everytime no delays. I really like the early morning drop off it works great with my schedule. The service guys are great and Danny is a pleasure to work with he is a great addition to the team More