Jim Hudson Lexus - Service Center

Excellent Customer Services Rusty McDaniel is the Service Advisor who assisted me. I took my car in for 40K mile service, purchased new tires, and had the rear lighter checked o Rusty McDaniel is the Service Advisor who assisted me. I took my car in for 40K mile service, purchased new tires, and had the rear lighter checked out. The tires were out of stock Rusty set me up with a loaner, and was very proactive about keeping me informed on the status of my car. He offered me options between a couple of types of tires (about $80 difference in cost). He didn't push the more expensive tires. He informed me of his opinions and supported my decision. When I picked my car up, it was completely cleaned inside and out and there was a "Trade-Up" placard on the dash. I have never been so impressed with having a vehicle serviced. More

Exellent Service Jim Hudson Lexus has always provided excellent service - I purchased my ES350 in 2009 and I have continued to have it serviced at the dealership. All Jim Hudson Lexus has always provided excellent service - I purchased my ES350 in 2009 and I have continued to have it serviced at the dealership. All of the employees that I have dealt with over the years are very pleasant and professional and I have never had any issues with the work that has been performed on my car. More

Busy “ country lawyer “ Melvin and Matt do a great job accommodating my very busy schedule! Technicians are very thorough and comprehensive in their services. Support staff Melvin and Matt do a great job accommodating my very busy schedule! Technicians are very thorough and comprehensive in their services. Support staff is also pleasant . Thank you ! More

great service Great service .Time, customer service--everything TOP NOTCH!! Will always recommend for sales and service. Enjoy the waiting area to slow down while Great service .Time, customer service--everything TOP NOTCH!! Will always recommend for sales and service. Enjoy the waiting area to slow down while my vehicle is being serviced. More

Melvin spent plenty of time explaining problems with my car. Melvin is professional and very friendly, always asking about my family. Great on follow-up.’ Hostess in lounge was nice, friendly, and followin Melvin is professional and very friendly, always asking about my family. Great on follow-up.’ Hostess in lounge was nice, friendly, and following up on our need. More

Impressed The dealership has made some impressive changes that target a better customer experience. The service bay staff are friendly, quick to greet you, and The dealership has made some impressive changes that target a better customer experience. The service bay staff are friendly, quick to greet you, and attentive. More

Excellent service Service was excellent, as always - faster than expected, and the waiting area is attractive and comfortable. My service representative, Melvin Alston, Service was excellent, as always - faster than expected, and the waiting area is attractive and comfortable. My service representative, Melvin Alston, was very professional and friendly. More

Professional service that went the extra mile Had my car in for service for a recall. I had not been to this dealership before and I was treated with great service and all the employees that I in Had my car in for service for a recall. I had not been to this dealership before and I was treated with great service and all the employees that I interacted with could not have been nicer! More

Friendly and efficient service. My visit to Jim Hudson was as always a pleasant experience. Friendly and prompt service from the minute I drive thru the service doors. The rep detail My visit to Jim Hudson was as always a pleasant experience. Friendly and prompt service from the minute I drive thru the service doors. The rep detailed what was needed for that maintenance visit and I had a relaxing wait and was able to do some work in the business center while waiting. More

5k routine maintenance Auto cleaning seems to miss doing a good job in vaccuming trunk. Other than that little tid bit the place is great. One two three Auto cleaning seems to miss doing a good job in vaccuming trunk. Other than that little tid bit the place is great. One two three More