Jim Hudson Toyota Sumter
Sumter, SC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 82 reviews
I went into dealership to have some work done on my truck. While I was there I figured I would price or even get a new vehicle since I was gonna get one soon. I have been pricing the highlander for m truck. While I was there I figured I would price or even get a new vehicle since I was gonna get one soon. I have been pricing the highlander for months prior to this visit so I knew what they had and the prices they were going for. First, it took about 20 minutes before I even had a sales rep help me. When someone finally helped me he was professional and nice until I told him how much I was willing to pay and then he pretty much said I was nuts. Needless to say he didn't help me out after that because another sales rep came to take his place. Overall the sales reps were nice but when I spend over 6 hours at a dealership with nothing to show for than nothing good will come out of it. Finally, they couldn't find the first choice of the vehicle I wanted nor did they try to hard to find it. They just found the easiest one they could get. They asked me if I wanted them to ship it there and I agreed but I was not going to sign anything to or lock into the vehicle. Well, they said the vehicle would be there the next day so I went home after 6 hours at the dealership. The next day came and they called me around 3pm saying they just order the vehicle. That was the last straw. I was very patient with this dealership and they did not do anything to help keep me there. If it wasn't for another Toyota dealership that was not to much farther away I would not have a Toyota anymore. This was the worst car dealership I have ever been to. More
The salesmen and their superiors are a big joke, to say the least. They are not at all interested in selling vehicles as much as they are in getting the numbers. They don't care about the customer at all. the least. They are not at all interested in selling vehicles as much as they are in getting the numbers. They don't care about the customer at all. Their attitudes and mentality are representative of Sumter and other pocketed areas of this state. If you are equipped with any decent amount of sense, then you'll most likely have issues with this dealership. Really they don't deserve to exist in my opinion, but then there are those who will disagree and be dooped into doing business with them. In closing, perhaps the reason why there are no reviews of this dealership is because there's nothing good to say concerning them. Get as far away from them as possible. Pricing and negotiations are better else where, so just bypass this dealership altogether. More
