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Jim Hudson Toyota Sumter
Sumter, SC
79 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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79 Reviews of Jim Hudson Toyota Sumter
May 18, 2023
Horrible! Loan was disapproved Equifax did not check with Wells Fargo. Made a $8k payment. Scott Will placed a lock with DMV. Telephone with finance and genera Loan was disapproved Equifax did not check with Wells Fargo. Made a $8k payment. Scott Will placed a lock with DMV. Telephone with finance and general manager went without return calls. More
by johnwolf416
Employees Worked With
Horace Parker, Jimmy Carter, Terry Georgia
March 21, 2023
Bought a 2011 cruse and paid almost 7000, I was assured, all problems have been fixed two days later ran hot, and all engine lights came on refused to do anything for us. Now I will get consumer affair in a all problems have been fixed two days later ran hot, and all engine lights came on refused to do anything for us. Now I will get consumer affair in a lawyer involved. Worst dealership I ever dealt with. I even bought a new 23 Toyota two days later, but before the lights on the cruise came on and still had a hard time doing trade-ins. Worst dealership in the world. Service department is also terrible. More
by Peggyturner123
Employees Worked With
Rodney and the manager
March 06, 2023
Super friendly and great about selling you a vehicle. Service, not so much. I would never buy another vehicle from them. I bought a brand new 2022 camry 6 months ago. The tire had a default. The woman at Service, not so much. I would never buy another vehicle from them. I bought a brand new 2022 camry 6 months ago. The tire had a default. The woman at the service desk said my dealer addendum (about $2000) on the tires ran out at 10,000 miles. I then talked to the sales manager. He said my dealer addendum on the tires ran out at 12,000 miles. When I mentioned the discrepancy between the two of them, he said, “Oh, she was probably right.” Either way, they were going to make sure they did not replace my tire or give me a discount on the tire which they wanted $259 for. More
by Lchavis28
Employees Worked With
Sales manager
October 25, 2022
Took car in for 60,000 miles maintenance. After receiving my car back I notice that my steering was off. Took car back 3 times. On the 3 return visit I was told I needed an alignment. St After receiving my car back I notice that my steering was off. Took car back 3 times. On the 3 return visit I was told I needed an alignment. Steering was fine and I had no alignment problems until I took my car there in for my maintenance service. More
by Sandra
Employees Worked With
Can't remember the first guys name. Tristan was the second service rep.
June 30, 2022
In these very weird times of inventory shortages, I looked out of state at Scott Will Toyota to purchase a truck. Alan helped me in the process. He was absolutely amazing! Very responsive and accommoda looked out of state at Scott Will Toyota to purchase a truck. Alan helped me in the process. He was absolutely amazing! Very responsive and accommodating to any questions I had. He was completely transparent and upfront with all cost | logistics issues given the current inventory. In the end I did not end up purchasing with Scott Will Toyota- I ended up getting a vehicle from my local dealer. I felt compelled to write this review because of Alans service. If you're heading into Scott Will Toyota- ask for Alan! More
by Jordan
Employees Worked With
Alan
February 20, 2022
My experience with this dealership was the best out of all of the car purchases I have done especially with the market we are in right now with dealerships marking up new cars $5k to $15k above the MSRP. all of the car purchases I have done especially with the market we are in right now with dealerships marking up new cars $5k to $15k above the MSRP. Fred and Rana are top notch people. From agreeing to numbers over the phone with Fred since I live in Florida and discussing extended coverages with Rana to protect my new Platinum Tundra. This dealership knows how to take care of their customers. I greatly appreciate you all and thank you so very much for the painless and the easiest car buying experience ever. I will definitely come back again to discuss purchasing another vehicle. Fred even helped with the Shipping company to load my vehicle on the trailer and kept me in the loop with everything. Thank you so much Fred and Rana. More
by Patman1101
Employees Worked With
Fred
July 14, 2021
Was looking to buy a Sienna van and discovered that there weren't very many available. Additionally, the few that were available were either in transit, or at other dealers who weren't very enthused about s weren't very many available. Additionally, the few that were available were either in transit, or at other dealers who weren't very enthused about swapping one out. Our salesman, Gregory Jenkins tried very hard to persuade these dealers to trade one of the few Siennas out there for us but to no avail. Fortunately for us, Scott Will received the perfect Sienna van for us, just not in the color we wanted. Greg called us about it to see if we were interested in it and while we didn't get the color we were hoping for, we are very pleased with the van we bought and with the service Greg provided for us. Thank you Scott Will, Greg Jenkins and Horace Parker for your dedicated efforts to meet our needs and look forward to servicing our vehicle in the future. More
by DJ
Employees Worked With
Gregory Jenkins, Horace Parker
