
Jim Hudson Toyota
Irmo, SC
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This dealership treated me like a VIP from the moment I walked in the door! This is the fifth vehicle I have bought from this dealership and it will not be the last. Excellent team! walked in the door! This is the fifth vehicle I have bought from this dealership and it will not be the last. Excellent team! More
The staff is always polite, courteous, and very informative. They take care of your vehicle needs and answer concerns you may have. Thank you very much. informative. They take care of your vehicle needs and answer concerns you may have. Thank you very much. More
As always, all was top notch at Jim Hudson! I particularly enjoyed the TV being on HGTV during my wait time yesterday. Wait time was minimum. particularly enjoyed the TV being on HGTV during my wait time yesterday. Wait time was minimum. More
My 5 stars are solely for Assistant Service Manager, Mike Crocker. He always provided excellent customer service. He is always friendly and knowledgeable, which I appreciate. Crocker. He always provided excellent customer service. He is always friendly and knowledgeable, which I appreciate. More
Great to be able to take my Highlander somewhere to make sure everything is good so it will last a longtime. Thanks for the staff at Jim Hudson. sure everything is good so it will last a longtime. Thanks for the staff at Jim Hudson. More
I made my appointment the day before. Mike Crocker made the appointment and told me what they would be doing at the appointment. It was a first servicing since I purchased my Rav 4. I arrived and was told the appointment and told me what they would be doing at the appointment. It was a first servicing since I purchased my Rav 4. I arrived and was told approximately how long it would take and that he would update me. He was true to his word. My car was ready in 45 minutes. Everything that was on the list to be checked was ok or corrected. I will recommend this dealer service department to my friends and neighbors. More
Great service as always... Jonathan was great as always!!!!! Time spent waiting on service was less than told I would be there...Great team... as always always!!!!! Time spent waiting on service was less than told I would be there...Great team... as always More
My vehicle was damaged by the service department. I brought my car in for and oil change. After leaving, I was less than .3 miles away when I heard a horrible noise coming from my car. The service de brought my car in for and oil change. After leaving, I was less than .3 miles away when I heard a horrible noise coming from my car. The service department did something incorrectly and damaged my car. 1/10 do not recommend. More
Always good service and friendly service techs. 4Lo, 4Hi, ABS and skid lights came on dashboard. Took it in immediately and Ken wrote it up and said that they would have to run diagnostics. I left it 4Hi, ABS and skid lights came on dashboard. Took it in immediately and Ken wrote it up and said that they would have to run diagnostics. I left it for them and in about the estimated time, Ken called and explained the problem Broken wire. Part wasn't in stock so they will call and will take it in to be repaired. More
My service advisor, Chris Tudor did an excellent job researching and explaining the service that needed to be done. His research revealed that some of the work I had requested was actually done on a pr researching and explaining the service that needed to be done. His research revealed that some of the work I had requested was actually done on a previous visit which I had forgotten. This was certainly much appreciated. More