Jim Hudson Toyota

Alignment issyes I went in for an oil change . Savannah brought me back to the bat where my car was located . The tech was concerned about 1 tire's tread that was so l I went in for an oil change . Savannah brought me back to the bat where my car was located . The tech was concerned about 1 tire's tread that was so low compared to the other 3. I quickly knew that was the tire that had to be replaced in February by another shop because I hit a curb. When I hit the curb I messed up my alignment. The other place didn't even check that. So this oil change turned into a bit more . However , Savannah was so hospitable she got the shuttle to take me to the mall. The 39 minute oil change turned into a 3 hour fixing a tire! Savannah made a tough situation better! More

Had a great time ! John is a very professional salesperson and he lets a customer to feel comfortable all the time. He patiently detailed me about car details and financ John is a very professional salesperson and he lets a customer to feel comfortable all the time. He patiently detailed me about car details and finance options. I enjoyed my visit and experience. Thanks John !! You are a great guy ! More

The Extra Effort Great Service Department: they are the only folks who have ever put a wrench to my 2012 Prius!! And that is over 65,000 miles!! Last week took it i Great Service Department: they are the only folks who have ever put a wrench to my 2012 Prius!! And that is over 65,000 miles!! Last week took it in for service. On time. On price. They ran it through car wash. It still had some "mess" on it. They ran it through again for me then took a spray bottle and rag to thoroughly clean a few spots. Wonderful extra effort!!! The Service Department is the greatest sales tool Jim Hudson has! More

Exceptional Service and Responsiveness On Apr 21, 2016 I had to have my car towed to Jim Hudson for replacement of the starter. My wife had a doctor's appointment later that afternoon I c On Apr 21, 2016 I had to have my car towed to Jim Hudson for replacement of the starter. My wife had a doctor's appointment later that afternoon I can't say enough about the great support and initiative taken by Justin Vanzura, to ensure my car was repaired and back in order for us to keep her appointment. Another positive experience with Jim Hudson Service Dept, Thanks for being there for us. More

Excellent service Drew was knowledgeable, professional, friendly.and is a real asset to Jim Hudson Toyota.. He made my repair day easy and the shuttle service was timel Drew was knowledgeable, professional, friendly.and is a real asset to Jim Hudson Toyota.. He made my repair day easy and the shuttle service was timely and both drivers very courteous and friendly. Drew also had a bad headlamp buffed as a perk to my repairs. On a prior visit I was unable to give Savannah a review and she too is an asset, if these two are an example of the rest of your staff you will be busy for a very long time. If cloning were legal Drew and Savannah sure are the perfect candidates. Thank you More

My time was so pleasant and brief! I was greeted with a smile by Mr. Creamer and quickly advised where to wait while my car was serviced. I especially appreciated the efficiency of the I was greeted with a smile by Mr. Creamer and quickly advised where to wait while my car was serviced. I especially appreciated the efficiency of the team, the coupon for service, and the car wash. I was impressed and happy to be heading home in due time! More

Couldn't ask for More Excellent, courteous service performed in a timely manner. They reviewed the problems quickly and gave it back to me in a couple of hours. Even gave Excellent, courteous service performed in a timely manner. They reviewed the problems quickly and gave it back to me in a couple of hours. Even gave it a wash! More

Highly unprofessional owner & sales organization! I have purchased 13 vehicles in my buying life. In so doing, I have dealt with dozens of dealerships from across the country. Some shopping experience I have purchased 13 vehicles in my buying life. In so doing, I have dealt with dozens of dealerships from across the country. Some shopping experiences were better than others. However, I can say with all candor and confidence that my buying "experience" with Jim Hudson Toyota was without question the worst experience of any. My first contact with them was on a Wednesday, to get information on a vehicle they had listed on their website with no pictures. I was told at that time that the vehicle had failed their internal inspection and was no longer for sale, a statement later proven to not be true. I was contacted Thursday by a different salesman. I relayed to him the story told me by the first. This salesman told me he'd check status and call me back that day. The call never happened. I was then contacted Friday by the original salesman, who said he was mistaken and that the car was available. I asked for pictures - still not on the website for a car they had listed days earlier - and was told they would come within the hour. After that promise didn't happen, I was told I would have the information first thing Saturday morning. Saturday morning I discover that Jim Hudson had overruled his sales manager, pulled the vehicle from the lot, and given it to his nephew. Absolutely incredible...clearly it's good to be king. If your time is valuable as mine is and you appreciate dealing with honest people who keep their word and serve their customers, I'd suggest thinking twice before dealing with Jim Hudson Toyota... More

Awesome Will made the service experience awesome. Very friendly and awesome customer service! We will bring our vehicles here for service in the future. Just Will made the service experience awesome. Very friendly and awesome customer service! We will bring our vehicles here for service in the future. Just great experience. More

Always amazing service! Got to my appointment just on time. Savannah met me at my door. She was extremely friendly and got my car in for service quickly. The service took les Got to my appointment just on time. Savannah met me at my door. She was extremely friendly and got my car in for service quickly. The service took less time than expected. Savannah even walked me back to my car. Talk about service!!! More