
Jim Hudson Toyota
Irmo, SC
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Quick Pleasant Thorough Very pleasant, friendly staff. We received the appointment we requested. The service was quick and thorough. They washed my car and all was complete. Very pleasant, friendly staff. We received the appointment we requested. The service was quick and thorough. They washed my car and all was complete. I love this dealer! More
Love Jim Hudson Toyota! Sienna Everything was GREAT like always! Very peaceful and organize. 50000 miles service on my Sienna. It didn't take as long as I thought. My nap was cut sh Everything was GREAT like always! Very peaceful and organize. 50000 miles service on my Sienna. It didn't take as long as I thought. My nap was cut short because! Lol They get you in and out. More
Trust We have been taking our cars to Toyota for about 8 years. The most important factor is that I trust Mike Crocker. Our cars have always ran well, We have been taking our cars to Toyota for about 8 years. The most important factor is that I trust Mike Crocker. Our cars have always ran well, and I give Toyota Service credit for this. I know it's a business, but I also believe that Mike really cares about us. When my daughter's brake pads were very low, he made a point of expressing his concern. When the cost is more than I can afford at a particular time, he provides me with the information I need to prioritize. The service is excellent; there was only one time (in 8 years) I was not originally satisfied, and they kindly investigated the problem again. The estimates I've been given to get the work done have been accurate. The environment is comfortable, and I often use one of two computers they make available to clients. If I can not stay, they will kindly drive me to work or home and then drop off my car. Oh, and they will wash the outside of your car. Without any hesitation, I recommend taking your car for service at this location and having Mike assist you. More
5000 mi. checkup Tires were rotated and all fluids were checked. Nothing was wrong with the vehicle. People were friendly and I was out in no time. Incidentally, the Tires were rotated and all fluids were checked. Nothing was wrong with the vehicle. People were friendly and I was out in no time. Incidentally, the 2015 Sienna is a wonderful auto....we are very pleased with it. More
Service needs Once again excellent service for my Avalon. They fix it right the first time every time. Very knowledgeable and helpful staff and service techs. Rea Once again excellent service for my Avalon. They fix it right the first time every time. Very knowledgeable and helpful staff and service techs. Reassuring that you can get such good service at a reasonable price. More
Warrenty Problem My Highlander's sunroof stopped working in the open position on Friday night. I went to Jim Hudson first thing Saturday morning, there when the doors My Highlander's sunroof stopped working in the open position on Friday night. I went to Jim Hudson first thing Saturday morning, there when the doors opened, and explained to them what the problem was. The service department jumped right on it, had the problem fixed and I was out the door in 30 minutes with a working sunroof. They explained to me what had happened with it, that a sensor had went bad, and sent me on my way. Couldn't ask for better service and response to my problem. More
Employees were all very nice All of the employees I came in contact with were extremely kind!!! I was very impressed. I had to get a recall fixed on my car and they were quick and All of the employees I came in contact with were extremely kind!!! I was very impressed. I had to get a recall fixed on my car and they were quick and efficient. They even found a serious problem that could have been dangerous had they not looked and caught it. I am very grateful. Also their lounge is great. More
Heaven for a working mom The service department here is excellent. I was able to reschedule my appointment online to suit my busy schedule - I work from home with a nine-month The service department here is excellent. I was able to reschedule my appointment online to suit my busy schedule - I work from home with a nine-month-old crawling on my feet - and the play area we waited in helped entertain my daughter during our very short wait. Also really appreciated the car wash. Guys were very courteous. Couldn't ask for better. More
Service Campaign I made an appointment with Patrick Meyer for my 2013 Tacoma to have the exhaust pipe with catalytic converters replaced. I took the vehicle in on 18 F I made an appointment with Patrick Meyer for my 2013 Tacoma to have the exhaust pipe with catalytic converters replaced. I took the vehicle in on 18 Feb 2016, and waited. The procedure took an hour. I was happy with the service and the way I was treated by the service advisor Patrick Meyer. I was also helped by Wade Watson. More
Service maintenance Great people, I went for an oil change everyone that helped were very friendly made me feel I wasn't just another customer. I was talented care of and Great people, I went for an oil change everyone that helped were very friendly made me feel I wasn't just another customer. I was talented care of and made sure I was updated to what was going on. I didn't have to wait long all was great. Car wash and all was taken cared of without me asking. More