
Jim Hudson Toyota
Irmo, SC
Filter Reviews by Keyword
By Type
Showing 1,095 reviews
Great Service . . . Just Like Always Had another fine experience with the Jim Hudson Toyota service department. Professional staff that is a pleasure to work with. Savannah took care of t Had another fine experience with the Jim Hudson Toyota service department. Professional staff that is a pleasure to work with. Savannah took care of this visit and everything was taken care of in a timely manner. We have been pleased with our buying experiences with John Rectenwald, and everyone we have worked with in the service department has been top-notch. And, of course, a visit with Dave Ellison is a must with each time we come to the dealership. More
Great Service Once again, you have proven that Jim Hudson Toyota is the best place to have my car serviced. The staff were all very polite and professional. I s Once again, you have proven that Jim Hudson Toyota is the best place to have my car serviced. The staff were all very polite and professional. I stopped in with a low tire light and was able to get my tires rotated at the same time. I was in and out in a very short time. More
30,000 mile servicing Savannah was a delight to work with and took care of my every need including directing me to Brett Crawford who cleared up the terms of the service ag Savannah was a delight to work with and took care of my every need including directing me to Brett Crawford who cleared up the terms of the service agreement I purchased with my car. I am quite pleased with the entire service experience. More
great love this place. best service dep. in coulmbia,sc and sales. i recommend this place to any one looking for a new or used vehicle. love this place. best service dep. in coulmbia,sc and sales. i recommend this place to any one looking for a new or used vehicle. More
Long wait All of the staff are courteous, knowledgeable, and professional. Usually the work is completed in the time frame promised. But on my visit this All of the staff are courteous, knowledgeable, and professional. Usually the work is completed in the time frame promised. But on my visit this week, no one came to find out why I was there for nearly 20 minutes after I arrived at my appointment. And instead of the estimated 45 minutes for the work, it took about an hour and 40 minutes. It was a long morning! But I'm thankful for the excellent job they did and appreciate the complimentary carwash. And the next day when I went back to have the rest of it completed after the ordered parts had come in, it was done in a timely fashion. More
Very Good Experience I arrived early and was taken right away rather than having to wait. Mr. Creamer was extremely nice and helpful throughout the entire time. And I lo I arrived early and was taken right away rather than having to wait. Mr. Creamer was extremely nice and helpful throughout the entire time. And I love getting a car wash at the end. The only thing I would mention is that I had pointed out a right read panel that was sticking out and he wrote up for the techs to look at it and put it back in place. But it was sticking out by the time I got home. That may seem like a small thing but it bothers me every time I look at it. There's some other things I will have looked at the next time I'm there. I do like the break room but there was no lunch available for customers, only employees. Not sure why because during my last visit I got one of the best pizzas I ever tasted. So actually I would give 4 stars rather than 5 but there's potential for 5. More
Great service I have taken my car to Jim Hudson Toyota for many years and have never had a bad experience. Everyone is very nice and professional and, if your servi I have taken my car to Jim Hudson Toyota for many years and have never had a bad experience. Everyone is very nice and professional and, if your service associate is busy, someone else will get your paperwork started. Most recently I had to have my car towed to Jim Hudson on a Saturday night because my alternator died. Danny Creamer called me first thing Monday morning to get the process started and called not much later to tell me the problem and the plan for fixing it. During the process I was able to get a ride to work with Carl( who was very friendly), and ,because of my late work schedule, Mr Creamer arranged for my car to be dropped off to me!! I have also worked with Mike Crocker several times in the past and had wonderful experiences. I keep going back to Jim Hudson Toyota because of the great customer service. It really does make a difference!! S Smith More
Excellent service as usual I've purchased many cars during my lifetime, but my decision to purchase and lease two vehicles from Jim Hudson Toyota during the past several years h I've purchased many cars during my lifetime, but my decision to purchase and lease two vehicles from Jim Hudson Toyota during the past several years has been one of my best decisions so far. I've encountered some minor problems with my new Rav 4, but the problems have been resolved each time under the warranty. The customer service is superb, and the waiting area -- including café -- is the best I've ever seen. Danny Creamery is my favorite service manager, because he seems to be a little more determined to solve problems as quickly as possible. Highly recommend buying or leasing a Toyota at Jim Hudson Toyota, especially if you're tired of unreliable vehicles and poor customer service. In fact, I recommend seeing John Rectenwald if you want to buy or lease a vehicle. I dislike high pressure salesmen, and appreciate those -- like John -- who don't expect to sell or lease you a vehicle on your first or even second visit. I also like salesmen who listen and follow-up. More
5000 mile service I arrived at an early morning appointment. There was just a very short wait because I arrived earlier than my appointment time.The personal were very I arrived at an early morning appointment. There was just a very short wait because I arrived earlier than my appointment time.The personal were very nice and friendly. The work was excellent. I had a question about the back brakes and they were promptly looked at and taken care of. I was very pleased with the service I received. More
Engine Check Indicator Came On As usual, the folks at Jim Hudson Toyota found the problem and fixed it. Although there were many automobiles ahead of me, I was out of there in less As usual, the folks at Jim Hudson Toyota found the problem and fixed it. Although there were many automobiles ahead of me, I was out of there in less than an hour. Besides that, I enjoyed dining on the best omelets in town at the Jim Hudson cafe. More